Waking Night Support Worker

3 days ago

Luton, Luton, United Kingdom UK Addiction Treatment Centres Full time

Waking Night Support Worker (Recovery)

Liberty House, Luton, LU2

£12.21 per hour

43.75 hours per week on rolling 2 week rota

Shifts: 19:30 - 08:00 Week 1: is 3 shifts / Week 2: is 4 shifts on a two week rotation

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Waking Night Support Worker, at our centre Liberty House, Luton

Why Join UKAT as a Waking Night Support Worker?

  • Employee of the Month Scheme – You could receive up to £100 each month
  • Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
  • Wellness Programme with BUPA – Your health and well-being are a priority.
  • Free Training and Development – Grow your skills with our ongoing opportunities.
  • Birthday Off – Celebrate your special day with an extra day off
  • Company Pension Scheme – Plan for your future with our pension plan.
  • Free On-site Parking – Hassle-free parking available for our team.
  • Employee Appreciation Days – Win prizes and recognition for outstanding contributions.

Main Responsibilities of the Waking Night Support Worker:

  • Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
  • Assist Therapists with risk management plans and reviews.
  • Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
  • Conduct intakes, assessments, and discharges efficiently.
  • Keep accurate client records and maintain databases.
  • Facilitate transfers between agencies and services for clients.
  • Support clients with medication reminders, conduct audits, and maintain accurate records.
  • Work with clients to create recovery plans that are realistic and achievable.
  • Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
  • Assist with day-to-day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.

Desirable Criteria:

  • Strong organisational and time management skills.
  • Clear verbal and written communication at all levels.
  • Ability to work independently and as part of a team.
  • Proficiency in Word, Outlook, and Excel.
  • Excellent listening skills.
  • Ability to work safely and effectively on your own.
  • Strong negotiation and boundary-setting skills.
  • Ability to create and review risk management plans.
  • Empathy and a non-judgemental, calm approach.
  • Capacity to handle high-pressure situations.
  • Great customer service skills.

What to Expect from Our Recruitment Process:

  • If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
  • You'll then be invited for a face-to-face interview following a successful phone call.
  • After the interview, we'll inform you of the outcome within 5 - 7 working days.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all

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