Senior Support Worker

1 week ago

Luton, Luton, United Kingdom UK Addiction Treatment Centres Full time £25,000 - £40,000 per year

SENIOR SUPPORT WORKER (RECOVERY)

Permanent Role, full-time

Liberty House, Luton

Rota week 1: 3 shifts / Week 2: 4 shifts on rotation including weekends

43.75 Average Hours per week

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Senior Support Worker, at our centre in Luton

  • You will have endless job satisfaction, and make a difference to people's lives
  • You can be a support system for others, and your presence will have a huge impact
  • Your experiences as a Support Worker can shape who you are and the decisions you make in life

UKAT Values:

  • Integrity & Respect
  • Being accountable for our own actions
  • Passionate about our services
  • Having a humility & hunger to learn
  • We LOVE success
  • Simplicity & excellence

The benefits of being a Senior Support Worker in the team:

  • Supportive PDP
  • Training and development opportunities
  • Company pension scheme
  • On-site parking
  • Blue Light Card- discounts at thousands of retailers

Main duties of the Senior Support Worker:

  • Arrange the rota to ensure staff coverage and task scheduling.
  • Provide line management, guidance, and supervision to team members.
  • Support recruitment, training, and induction to maintain high standards.
  • Assist with medical audits, ensuring compliance and accurate records.
  • Perform duties per company policies, QA strategy, CQC standards, and legal obligations.
  • Oversee intake, assessment, and discharge processes.
  • Support risk management planning, liaising with external parties as needed.
  • Ensure client adherence to program rules and manage breaches, including substance testing.
  • Offer advice and aftercare referrals for clients to support an abstinent lifestyle.
  • Maintain accurate client records and provide data for evaluations.
  • Facilitate client transfers between services.
  • Assist with medication management, audits, and record-keeping.
  • Develop achievable recovery plans with clients.
  • Support residents with appointments and transport needs.
  • Safeguard clients according to policies and procedures.

Qualifications and Experience required:

  • NVQ Level 3 qualification in Health and Social Care or equivalent. (desirable).
  • NVQ Level 4 or 5 in Leadership for Health and Social Care (desirable).
  • Relevant certification in Substance Misuse or Addiction (desirable).
  • 2 year's experience within a Support Worker role.
  • Previous experience in a supervisory or senior support role within a care or rehabilitation setting.
  • Experience in managing and supervising a team, providing guidance and support.
  • Familiarity with CQC standards and compliance.
  • Experience in conducting risk assessments and care planning.
  • Good verbal and written communication skills at all levels.
  • Competent within the demands of the role in Word, Outlook and Excel.
  • Ability to develop and review risk management plans.

The Recruitment Process:

  • You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position
  • If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
  • Our shortlisted candidates will be notified if they are successful within 5 - 7 working days post interview.

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