Head Door Supervisor

2 days ago

Lancaster LA, United Kingdom EI Security Full time £27,300 per year

Are you an experienced and professional leader with a passion for safety and customer service? Ei Security is looking for an experienced and reliable Head Door Supervisor to join our growing team

Ei Security is a leading provider of security services in the North West and beyond. We pride ourselves on maintaining safe and enjoyable environments for our clients and their patrons. As a Head Door Supervisor with Ei Security, you'll be crucial in leading our front-line teams, ensuring public safety, and providing excellent service.

About the Role:

As a Head Door Supervisor, you will be the primary point of contact on-site, responsible for leading your team and ensuring the highest standards of safety and service. You will be responsible for:

  • Leading, motivating, and managing a team of Door Supervisors (up to 8 people).
  • Conducting pre-shift briefings and ensuring all team members are clear on their duties and responsibilities.
  • Acting as the main point of contact for venue management, staff, and emergency services.
  • Maintaining a safe and secure environment for all patrons and staff.
  • Overseeing entry and exit points, ensuring your team conducts ID checks and manages queues efficiently.
  • Preventing and de-escalating conflicts and professionally managing your team's response to challenging situations.
  • Responding to incidents and emergencies promptly, taking command until relieved by emergency services.
  • Working collaboratively with venue management to uphold licensing objectives and company policies at all times.
  • Providing a visible, professional, and reassuring presence for your team and the public.

What We're Looking For:

  • Valid SIA Door Supervisor Licence (essential).
  • Proven previous experience as a Head Door Supervisor or in a similar supervisory security role (essential).
  • Demonstrable experience in managing and supervising teams of up to 8 security personnel (essential).
  • Previous experience working in a student-oriented environment (e.g., student unions, nightclubs, or events) is highly desirable.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong observation, problem-solving, and decision-making abilities.
  • A calm and professional demeanor, especially under pressure.
  • Reliability, punctuality, and a strong work ethic.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.

Why Join Ei Security?

  • Competitive rates of pay (reflecting your supervisory experience).
  • Flexible shifts to suit your lifestyle.
  • Opportunities for career development within a supportive team.
  • A commitment to your ongoing training and professional growth.
  • Be part of a respected and professional security company.

Ready to lead a team and make a difference?

If you're a proactive, experienced, and customer-focused leader who meets the above criteria, we want to hear from you

Job Types: Part-time, Permanent

Pay: From £27,300.00 per year

Expected hours: 15 – 35 per week

Benefits:

  • Discounted or free food
  • Free parking
  • On-site parking
  • Transport links

Work Location: In person

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