Business Development Manager

About Coeo UK

Coeo UK is a leading debt recovery agency, renowned for providing innovative and effective solutions to businesses and individuals alike. With a focus on professionalism, transparency, and customer-centric service, we work diligently to ensure the best outcomes for our clients. We are committed to making debt recovery as seamless and efficient as possible, while maintaining high standards of ethics and compliance.

At Coeo UK, we believe in fostering a work environment where every team member has the opportunity to contribute, grow, and thrive. Our core values guide everything we do, ensuring that we not only achieve success but do so with integrity and a dedication to excellence.

Our Values

• Innovate with Integrity
  : We constantly seek innovative solutions, ensuring that our approach is both forward-thinking and grounded in honesty and ethical practices.
• Empowerment at Every Level
  : We empower our employees at every level, encouraging autonomy, personal growth, and the ability to make impactful decisions that drive success.
• Take Every Opportunity to Earn Trust
  : Trust is the foundation of every relationship we build, and we strive to earn it through every interaction, no matter how big or small.
• Don't Wait for Success - Build It
  : Success isn't something that happens by chance. At Coeo UK, we are proactive, determined, and focused on building the future we want to see

About the Role

At COEO, we believe that great businesses are built by great people — not just great CVs. That's why we're looking for someone with genuine curiosity, infectious energy, and the kind of mindset that sees opportunity in every conversation. Whether you've done sales for years or are just discovering your commercial superpowers, it's your attitude — not your track record — that matters most to us.

Experience helps. But character wins.

The Department

As part of the Sales team, your purpose is to help grow our business profitably and sustainably. You'll contribute to:

• Driving new business in line with annual revenue targets and strategic goals
• Maintaining high levels of service and client satisfaction
• Keeping COEO ahead of the curve with innovative sales strategies
• Promoting the brand positively and consistently
• Generating quality leads and nurturing them into loyal clients
• Representing COEO's values with integrity and professionalism

What You'll Do

• Build, develop and convert leads into meaningful business opportunities
• Collaborate with marketing to generate campaign-driven interest
• Represent COEO at industry events, exhibitions and client meetings
• Attend client review sessions as needed, supporting account growth
• Maintain accurate and timely records in the CRM system
• Work closely with your team and director to shape best practices
• Be a proactive brand ambassador inside and outside the organisation

What We're Looking For

We're looking for someone who is:

• Naturally curious – asks the right questions and listens well
• Positive and proactive – lifts others and owns the outcome
• Resilient – sees setbacks as part of the process, not the end of the road
• Authentic and honest – builds trust quickly and genuinely
• A great communicator – clear, confident and empathetic
• Always learning – hungry to grow, willing to be coached

Job Summary:

As a Business Development Manager, you will be responsible for planning and marketing the business to generate prospective leads and to then convert these into Sales.

Key Responsibilities for this role are as follows:

• To attend Client Review meetings when required.
• Represent COEO at trade exhibitions and industry events.
• Ensure the company's CRM system is kept up to date with accurate data at all times.

LIMITS OF AUTHORITY

• Not authorised to change/alter wording of standard letters or documents unless instructed to do so by a Line Manager
• Not authorised to offer variations on standard charges without authority from a Director.
• Not authorised to discuss, or vary commission rates or fees with existing or prospective clients or suppliers.
• Not authorised to discuss confidential information with other members of staff.
• Not to discuss CRS business with any third party