Food & Beverage Events Manager

The Bedford Hotel Belfast is seeking a Food & Beverage Events Manager to join its exceptional opening team. This is your opportunity to play a pivotal role in one of Belfast's most anticipated boutique hotel openings.

Opening early 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland.

As Food & Beverage Events Manager, you will work closely with the Food & Beverage Manager to develop and implement sales plans across the key Food & Beverage Areas. You will oversee all Food & Beverage reservations, maximising sales whilst ensuring quality service and standards focusing on the guest experience.

The key responsibilities of the role will include but not be limited to:

• As the first point of contact, take responsibility for all Food & Beverage reservation enquiries.
• Daily management of Food & Beverage reservation systems, maximising sales opportunities.
• Ensure reservations are within hotel operations capabilities, allowing for an excellent and efficient guest focused experience.
• Drive sales to maximise revenue, ensuring budgets are met.
• Build long lasting professional relationships with guests, ensuring they view The Bedford Hotel Belfast as their go to destination.
• Continuously review reservations, finding ways to enhance the guest experience.
• Conduct site visits for potential corporate clients, VIP guests and private dine enquiries.
• Assist the Sales and Marketing Director in securing business opportunities where possible.
• Create bespoke packages for guests, acknowledging special occasions and celebrations.
• Develop sales initiatives and strategies, finding ways to continuously drive business.
• Work closely with the Restaurant Management team, with frequent collaboration on reservation procedures.
• When necessary, assist the Restaurant Management team during service, gaining a first-hand insight into reservation operations.
• Ensure you have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
• Ensure all procedures & day-to-day performance comply with legislative and hotel guidelines e.g. Health & Safety, Food Handling & Hygiene Legislation etc.
• Complete any other reasonable tasks as delegated by your Line Manager.

• Previous Restaurant Management and/ or Sales Management experience, preferably in a hotel environment.
• Pro-active in upselling and anticipating customer needs, as well as improving the bottom line.
• Excellent customer service skills, standards driven, good organisational skills.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Previous experience in using restaurant reservations systems.
• Excellent IT skills, with experience in using all key Microsoft packages.

What We Offer:

At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:

• Competitive salary.
• Training and development programme.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us?

Be part of something special: Join the opening team of Belfast's newest boutique hotel.

Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement.

Grow your career: Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.