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Service Coordinator

2 weeks ago

Lutterworth LE PN, United Kingdom BMS Aircon Full time £26,460 - £40,000 per year

Job Overview

We are seeking a dedicated and detail-oriented Service Coordinator to join our team. The ideal candidate will play a crucial role in ensuring seamless communication between clients and our service teams. This position requires strong organisational skills, excellent phone etiquette, and proficiency in various software applications. The Service Coordinator will be responsible for managing schedules, handling inquiries, and maintaining accurate records to support our operations.

Duties

  • Serve as the primary point of contact for clients, addressing inquiries and providing information about services.
  • Coordinate service schedules and appointments, ensuring efficient use of resources.
  • Maintain accurate records of client interactions, service requests, and follow-up actions.
  • Assist with administrative tasks such as filing, typing reports, and managing correspondence.
  • Collaborate with team members to improve service delivery and client satisfaction.
  • Ensure all clerical duties are performed in a timely and organised manner.

Experience

  • Previous office experience is essential, with a focus on administrative roles.
  • Strong computer skills.
  • Demonstrated phone etiquette with the ability to communicate effectively with clients and colleagues.
  • Excellent organisational skills with a keen attention to detail.
  • Proven data entry experience with the ability to manage multiple tasks efficiently.
  • Clerical experience that showcases your ability to handle various administrative duties effectively.

Job Type: Full-time

Pay: £26,460.00 per year

Benefits:

  • Company pension
  • Private medical insurance

Work Location: In person