Internal Sales/Order Processor

3 days ago

Glasgow G FA, United Kingdom AB Search Full time

Position: Internal Sales/Order Processor

Location: Glasgow

Package: £27k - £35k + Bonus

Are you from a background in metals, builders merchants, plumbing merchants, industrial, engineering or similar?

Would you like to work in a reactive, fast paced sales role, with NO COLD CALLING?

You have the opportunity to join a well established metals stockholder in Glasgow. This national business supplies a stainless, aluminium and other metals into a variety of industries across Scotland.

Due to growth, this company requires a new Sales Executive for an office based role. The company will consider candidates from a metals background but is also very open to people from a builders merchant background or industrial/engineering background.

Major Aims:

  • Answer all In-bound calls promptly aiming for 80% to be answered in less than 5 seconds.
  • Take advantage of all sales enquires to generate orders.
  • Deal with any sales enquires/queries.
  • To serve customers on Trade Counter.
  • To ensure Total Customer Satisfaction is achieved always.

Description of Duties and Key Tasks:

  • Process customer orders swiftly, efficiently. LIVE
  • Offering alternatives if out of stock – offer range extensions.
  • Undertake prospecting tasks to the requirement of the Sales Manager.
  • No cold calling - contacting existing customers who have purchased or lapsed.
  • Work as part of a team ensuring that there is ample phone coverage before leaving work station.
  • Maintain good relations with existing customers.
  • Build good relations with new customers.
  • To assist customers with all enquiries/queries.
  • Ensure all enquires are replied to in the shortest possible time.
  • Maintain back order report daily. Keeping the customer informed of delivery times.
  • To provide quotes aiming to be competitive yet with maximum profit in mind. Maintain quotes daily.
  • Liaise with Accounts regarding credit limits.
  • Liaise with Purchasing and Transport regarding deliveries.

Job Types: Full-time, Permanent

Pay: £27,000.00-£35,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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