Internal Sales Administrator
6 days ago
VJ Technology are looking for an Internal Sales Administrator to join us in our Glasgow office on a permanent basis.
Working hours are 40 per week Monday - Friday between hours of 8am-6pm with an hour unpaid lunch break.
Your Purpose
Provide sales, administrative and customer service support to Sales Manager and Branch Manager and manage internal sales.
Your day to day duties
- Answer departmental incoming enquiries either by telephone or e-mail.
- First point of contact for sales-related telephone calls.
- To communicate the status of customer orders to internal and external customers when required.
- Raising purchase orders on suppliers - arrangement and tracking of deliveries to Customer.
- Raising invoices on customer orders
- To learn all aspects of business from quotation to order receipt, purchase order, through production at factory to dispatch and learn how to use the company software.
- Answer customer queries and liaise with all departments to resolve customer issues
- Produce quotations for our "standard" products and monitor / follow up on these quotations to convert to sales.
- Management of database/WMS system
- Make sales calls to generate new business and to make appointments for colleagues.
- Manage telephone enquiries, specify products for customers' applications or pass more complex enquiries to the sales managers or branch manager.
- Providing quotations to customers.
- Basic Admin duties, filing, POD's, customer invoice queries
Skills you possess
- Internal sales experience & sales administration experience
- Experience of telesales & appointment making
- Experience of liaising with internal / external stakeholders
- Experience of working in a customer service environment
- Proficient IT Skills & knowledge
- Computer literate
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
Work Location: In person
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