Payroll Benefits

Purpose of the Role:

This role reports into the Payroll Team Leader and will work closely with the Group HR Operations Team to provide an efficient and compliant Benefits & Pension Administration via the various Payrolls to The Ardonagh Group.

Providing excellent customer service to managers and employees, including:

• The day-to-day operation of the Pensions and Benefits team within the Payroll Department, assuming responsibility for all pension & benefits administration for all employees. Including the running off qualifying earnings and workplace schemes, flexible benefits packages, P11D / Benefit in Kind and Company Car administration.
• Ownership of the Company's pension & benefit payroll administration strategy with various project related tasks
• Develop and implement innovative solutions to optimise processes and elevate service delivery.

The Ardonagh Group is made up of over 40 different UK payrolls with a current employee headcount of 6500.

Key Role Accountabilities:

• Responsibility for all benefits & pension administration via the 40 different UK payrolls
• Reconcile and administer the daily and weekly data reports to support the delivery of the company's flexible benefits platform and pension necessities.
• Administer employee pension schemes, including auto enrolment, contributions, and reconciliations with various pension providers
• Ensure compliance with UK payroll regulations, tax laws, and pension auto-enrolment requirements.
• Strive to build and maintain relationships with key stakeholders
• Proactively manage and facilitate employee pension & benefit queries via a shared mailbox
• Support year-end payroll processes, including the production of annual P11D forms and Company Car administration
• Help drive and support various Pension & Benefit projects within the Payroll team.
• Support M&A activity and be able to manage multiple payrolls at one time.
• Work alongside the outsourced benefit provider (Benefex) and other benefit providers to ensure best practice in all related activity, with a focus on continuous improvement.
• Collaborate with the Group Reward, Compliance and the Internal Audit team to ensure accurate benefits administration and governance.

Qualifications & Experience:

• Strong written and verbal communication skills
• Excellent attention to detail
• The ability to work unsupervised and to tight deadlines
• Demonstrate problem solving capabilities
• MS Office/Excel.

Desired Skills:

• Flexible Benefits platform experience (Benefex)
• Previous experience of using Dayforce
• Payroll admin experience relating to either pensions or employee benefits
• Working with multiple payrolls in a fast-paced environment with vigorous M&A activity.
• Experience of working in the Insurance industry is a plus but not essential.

Person Specification:

• Min years of experience working within Payroll, Pensions & Benefits Administration
• Ability to effectively manage personal workload, including understanding priorities, delivering to tight timelines and managing customer expectations.
• Able to work in a complex structure, fast-paced environment that constantly evolves and has a can-do attitude.
• High degree of organisation, efficiency, accuracy & attention to detail.
• Understanding of payroll cycles and the associated timeframes.
• Pragmatic approach to work.
• Effective communication and presenting skills.
• Clear and confident communication skills.
• Build relationships with HR teams across the business with the ability to build strong (often remote) relationships.
• Ability to work as part of a team.
• High degree of integrity, confidentiality, cultural awareness, empathy, fairness and good judgement.
• Able to deal with ambiguity.

The Company

In an industry that never stands still, neither do we. The Ardonagh Group was founded in 2017 and has grown to become the UK's largest independent insurance distribution platform and a top 20 broker globally.

Our best-in-class entrepreneurial and specialist brands span a network of 150+ locations worldwide and have a combined workforce of more than c.10,000 people. Across our portfolio, we offer a highly diversified range of insurance-related products and services across the full insurance value chain in the UK, Ireland and broader international markets.

From complex multinational corporations to individuals purchasing personal insurance policies, our understanding of the communities we serve, together with our scale and breadth, allows us to deliver a broad range of product and risk solutions to meet the needs of a rapidly evolving market.

If you approach life with a sense of adventure you might just find what you need at Ardonagh to bring your ambition to life.

Find out more about Ardonagh's world of opportunity on LinkedIn or visit

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