Technical Support Coordinator

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Cooke Scotland Full time £30,000 - £35,000 per year

THE COMPANY

Cooke is a global seafood company with operations in North America, Europe, South America, and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

Cooke Scotland is committed to responsible and sustainable production and the delivery of high-quality products through a number of accreditations.

We are seeking a proactive and detail oriented Technical Support professional to join our technical team.

THE ROLE

In this role you will provide technical support to our Farming and Processing teams both onsite and remotely - by collecting, analysing, and interpreting operational data to inform decision-making and drive continuous improvement.

In addition, you'll facilitate internal audits and compliance checks, support external audits to ensure operational readiness, and monitor our integrated management systems to maintain compliance with Quality and Environmental standards. You'll track and follow up on audit findings and improvement actions, liaise with contractors, contribute to technical studies and reports, and collaborate closely with Business Support and Production teams to identify technical challenges and help develop practical, sustainable solutions.

A key part of your role will involve contributing to the development and continuous improvement of our documented systems and procedures. This is a unique and adaptable role that can be tailored to suit the experience level of the successful candidate, with full training and ongoing support provided to ensure success.

THE REQUIREMENTS

The ideal candidate will have a background in Aquaculture, Food Production or Quality Control.

Strong communication abilities and IT Skills (Word & Excel).

You should hold a full UK driving license.

We are looking for someone who is self-motivated with the ability to work independently and adapt to change.

TERMS

In return for your commitment, hard-work and dedication we offer:

· Excellent terms and conditions

· Competitive salary

· Discretionary annual bonus

· Company pension

· Life insurance 4 x salary

· Long service recognition

· Career development opportunities

· Regular job-related training

· Apprenticeships

· Great team morale

· Salary sacrifice schemes (cycle to work & pension)

· Financial planning service with Advanta Wealth

· Employee assistance programs if required.

For information and how to apply please visit:

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Financial planning services
  • Free parking
  • Life insurance
  • On-site parking
  • Sick pay

Work Location: On the road

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