National Account Manager

About The Role
Are you ready to take on a dynamic role where you can drive profitable business growth within a defined key account base? At Arco, we are seeking a talented and experienced National Account Manager to join our team and play a crucial role in delivering exceptional service while maximizing revenue.

As a National Account Manager, you will take ownership of a portfolio of accounts in the Defence sector, with a focus on delivering budgeting, creating detailed account plans, and fostering strong relationships with both internal and external stakeholders to maximise revenue and profitable growth across your accounts.

As customer sites will be spread across mainland UK, we are open to the home location of the National Account Manager as long as it is within mainland UK due to the nature of needing to travel for this role.

Key responsibilities:

• Completing a detailed account plan for each customer and orchestrate input from all internal and external stakeholders to ensure maximum effectiveness
• Using Account plans deliver a best-in-class service proposition for each customer ensuring the focus is on revenue generating activity
• Developing strong customer relationships with multiple contacts in each customer to maximise delivery of the full Arco proposition and expose all customers to the full Arco proposition
• Defining and executing the business sales strategy in order to deliver profitable growth and maximum return from each customer
• Effective utilisation of sales methodology to prospect for and successfully acquire new, defined business opportunities
• Driving your personal development plan in order to be an expert with our strategic accounts, and knowledgeable in your sector

On top of working for the UK's leading integrated health and safety experts, you'll also receive:

• A competitive starting salary plus uncapped commission and car/ car allowance
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we're proud to have employees who have worked for us for 40 years

The ideal National Account Manager will be/have:

• A proven track record in national account management, sales and profit generation – experience and/or knowledge of the Defence sector is desirable
• Excellent commercial acumen with proven capability of delivering large scale complex projects across multiple stakeholders
• Excellent negotiation skills, comfortable in dealing with complex corporate accounts
• Strong understanding of the drivers of key account relationships with proven ability to demonstrate value added propositions and great customer follow up
• A comprehensive knowledge of market and competition
• Ability to analyse detailed sales and P&L data to inform sales strategy, utilising all available sales and reporting tools
• Excellent presentation skills to be able to present the benefits and services of Arco to a large audience
• Proven track record in delivering results through matrix management
• High situational awareness in order to adapt sales methodology (i.e. Challenger Sales)
• Excellent knowledge of Arco products, services, customers and suppliers
• Highly experienced with CRM tools
• Security cleared, or be able to gain security clearance

About Us
With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.