National Account Manager

2 days ago


London, Greater London, United Kingdom Kitsons Technical Supplies Full time £40,000 - £80,000 per year

We are currently looking to recruit a M&E National Account Manager who will manage business and strategy in the building services sector along with account management of new and existing National accounts, covering National M&E Contractors

What does the role involve?

As a National Account Manager, you will be responsible for the Management of M&E Accounts, visiting regional offices of Mechanical and Electrical Contractors, pipeline management, along with strategic supply chain management and engagement with the SIG business. Develop opportunities within Building services – working closely with the various SIG stakeholders to maximise opportunities.

As a National Account Manager, we expect good communication skills internally and externally, to ensure effective supply chain management enabling profitable sales.

Key responsibilities

  • Delivering the sales budget for the portfolio of National account customers
  • Strategic account management of the accounts
  • Establish and build strong relationships to a deep level within the National Accounts
  • Establishes, develops and maintains constructive business relationships with current and prospective National Accounts to grow existing business, and generate new business for SIGs products/services.
  • Makes personal visits, presentations and telephone calls to existing and prospective National Accounts
  • Expedites the resolution of customer problems and complaints efficiently.
  • Analyses the Accounts potential and determines the value of existing and prospective customer's value to the organisation.
  • Creates and manages an account management plan for existing customers, highlighting profile, share and value opportunities and uses this information to identify new areas of business.
  • Monthly reporting in line with the National M&E Accounts KPI requirements.
  • Identifies advantages and compares organisation's products/services to competitors to establish areas of differentiation.
  • Plans and organises personal sales strategy in line with company objectives by maximizing the return on time Investment for the accounts
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services through company reporting procedures.
  • Maintains up to date records of customer interactions and development plans
  • Takes personal ownership of their targets and objectives and works to achieve the company's minimum standards of performance.
  • To manage key national Agreements at Head Office level

The successful candidate will require:

  • Excellent knowledge of M&E products with good networks
  • Strong knowledge of supply chains / framework agreements
  • The ability to recognise sales opportunities at every stage of the sales process
  • Excellent Time management
  • The ability to build strong relationships at a senior level across National Accounts
  • Great communication and stakeholder management skills with high ethical standards
  • Commercial astuteness, analytical skills and excellent presentation skills required.
  • Good IT skills with proficiency in Excel and knowledge of Power BI

In return we offer:

  • Competitive salary with annual pay award and staff recognition schemes
  • Bonus Scheme
  • Car or car allowance
  • Great work life balance, with sociable working hours.
  • 25 days holiday + 8 bank holidays. Company closed during Christmas period.
  • A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
  • Money saving with retail discounts via colleague portal
  • Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.

Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications — we therefore encourage you to apply as soon as possible to avoid disappointment.



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