Sales Support Administrator

7 days ago

Belfast BT HU, United Kingdom Brook Design Hardware Ltd Full time £25,000 - £30,000 per year

Brookvent are seeking to recruit an experienced Sales Administrator to join our busy and expanding internal sales support team.

Based at our Dunmurry office, this role offers an excellent opportunity for a sales administrator to join a leading supplier of energy-saving ventilation systems, with over 40 years of innovation in the construction industry.

The role is focused on delivering outstanding customer service by maintaining a high standard or accuracy and presentation with the following key responsibilities

  • Processing customer orders received by email / phone promptly and accurately
  • Preparing precise and well-presented quotations
  • Providing comprehensive and responsive after-sales support
  • Liaising with customers and external sales team to ensure a seamless professional service experience

We are looking for a self-motivated individual with a positive attitude, effective communication skills, and a passion for delivering outstanding customer service. If you thrive in a fast-paced office environment and meet the essential criteria below, this could be the ideal role for you in our award-winning manufacturing company.

Essential Criteria

  • Minimum of 2 years' recent experience working in a customer administration, sales support, or telesales role in a busy office environment
  • Experienced with data entry and record-keeping
  • Proficient in MS office applications (e.g., Word, Excel, Outlook)
  • Minimum of 5 GCSE grade A – C (or equivalent), including Mathematics and English
  • Demonstrates excellent verbal and written communication skills, with the ability to collaborate effectively within a small, results-driven team.
  • Highly organised, with exceptional attention to detail and the ability to perform effectively under pressure in a fast-paced environment, while managing and prioritising multiple task

Desirable Criteria

  • Experience using sage or CRM software
  • Experience working within a manufacturing or wholesale environment

Benefits

  • Competitive salary
  • Enhanced holidays with additional long service annual leave
  • 37.5hrs per week with half day Friday (Mon-Thurs 08:30-17:00 & Fri 08:30-14:30 hrs)
  • Company pension scheme
  • Life Assurance scheme
  • Company Sick Pay

Brookvent is an equal opportunities employer and welcomes applications from all eligible candidates.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

  • Additional leave
  • Company pension
  • Free parking
  • Life insurance
  • On-site parking
  • Sick pay
  • Transport links

Ability to commute/relocate:

  • Belfast BT17 9HU: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • experience working in Sales Administration in manufacturing or wholesale environment

Education:

  • GCSE or equivalent (required)

Experience:

  • Data entry / record keeping: 2 years (required)
  • Customer administration : 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: BV_SA-1125

Expected start date: 06/01/2026

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