Human Resources Specialist

Wherever you find ambitious companies investing in their people, you'll find Learning Pool

Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool's passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you'll find Learning Pool.

So if you've got what we're looking for and the desire to join a team that values creativity and empowerment, then get in touch.

Wherever you find ambitious companies investing in their people, you'll find Learning Pool

Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering technology and creative content that we build, deliver and maintain. We're passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service.

Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.

So if you've got what we're looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.

About the role

The HR Specialist plays a key role in supporting the full employee lifecycle - from onboarding and engagement to benefits administration and compliance. This role is ideal for someone who enjoys being hands-on, thrives in a fast-paced environment, and is passionate about creating a positive employee experience.

You'll partner closely with managers and employees to ensure HR programs and processes run smoothly, while also contributing ideas to improve how we attract, develop, and retain great people.

For more information about our benefits and why you should join learning pool, read more

What you will be doing

Employee Experience & Operations

• Support day-to-day HR operations, including onboarding, offboarding, employee changes, and data management.
• Serve as the first point of contact for employee questions related to HR policies, benefits, and procedures.

• Maintain accurate employee records in the HRIS and ensure compliance with data privacy requirements.

• Assist with new hire onboarding to ensure a seamless and engaging experience.

• Assume primary responsibility for the management of the office space. This includes routine repairs, maintenance of office supply inventories, and ensuring onsite staff possess the resources necessary for effective work.
• Serve as the primary liaison for the Finance team concerning monthly payroll

Employee Relations & Culture

• Partner with managers to promote a positive and high-performing workplace culture.
• Manage employee concerns and performance management processes with discretion and professionalism.

Benefits, Compliance & Reporting

• Administer employee benefits programs and coordinate open enrollment processes.
• Support compliance initiatives including employment law updates, documentation, and policy reviews.

Projects & Continuous Improvement

• Contribute to HR initiatives such as engagement surveys, learning programs, and process improvements.
• Identify opportunities to streamline HR operations and enhance employee experience.

Who we are looking for

The successful candidate will demonstrate:

• Communication skills: You will have excellent communication and interpersonal skills, with the ability to build strong relationships across teams.
• Attention to detail: You will have strong attention to detail and excellent organizational ability to manage multiple tasks effectively.
• Technology proficiency: You will be comfortable using a range of technology tools and systems (experience with Bamboo is a plus).
• Confidentiality: You will be able to handle confidential information with professionalism and discretion at all times.
• Candidate experience: You will have a passion for delivering a positive and engaging experience for both candidates and hiring managers.
• Software skills: You will be proficient in Microsoft Office (Word, Excel, Outlook), with experience using Google Suite considered an advantage.
• Resilience: You will be able to work effectively under pressure and thrive in a fast-paced, dynamic environment.
• Proactive mindset: You will demonstrate a proactive attitude and a strong willingness to learn and take initiative.

Working at Learning Pool

The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Closing date for receipt of applications is 5pm UK time on 27th October 2025.