Senior Account Manager

Account Manager - B2B SaaS & Tech | Central London (Hybrid)

Join one of the UK's fastest-growing B2B marketing agencies and accelerate your career while sharing in our success

About Gripped

We're an independent B2B digital marketing agency that's been punching above our weight since 2017. Specialising in SaaS and tech businesses, we've grown from two founders to a 20-strong team delivering exceptional results for ambitious B2B brands.

As a smaller, agile agency, we offer something the big networks can't: genuine autonomy, rapid career progression, and a direct stake in our success. With 90% recurring revenue and a focus on long-term client partnerships, we're building something special – and we want you to be part of it.

The Role

We're looking for an ambitious Account Manager to own and grow strategic client relationships. This isn't your typical account management role – you'll be a trusted advisor, commercial lead, and growth catalyst for some of the most exciting B2B SaaS and tech companies.

Key Responsibilities:

Commercial Leadership

• Own the P&L for your portfolio of accounts (typically 5-8 clients)
• Drive account growth through strategic upselling and cross-selling
• Manage contracts, renewals, and pricing negotiations
• Forecast and track account performance against targets

Strategic Partnership

• Lead quarterly business reviews and strategic planning sessions
• Develop deep understanding of clients' businesses, markets, and growth challenges
• Create and present strategic marketing roadmaps aligned to client objectives
• Act as the bridge between client ambitions and agency capabilities

Team Orchestration

• Brief and coordinate specialist teams across paid media, content, web development, and martech
• Ensure flawless campaign execution and delivery excellence
• Champion client needs internally while managing expectations externally
• Drive continuous improvement in service delivery

Business Development

• Support new business pitches with strategic input and client case studies
• Identify and qualify expansion opportunities within existing accounts
• Contribute to proposal development and pitch presentations
• Build your personal brand as a B2B marketing expert

What Makes This Role Special

Unlimited Commission Scheme
We don't believe in capping success. Our uncapped commission structure means the more value you create for clients and Gripped, the more you earn.

Annual Profit Share
Every team member shares in Gripped's financial success. As we grow, you grow. Our profit share scheme means you're building equity value from day one.

Genuine Career Acceleration
In a 20-person agency, there's nowhere to hide – and that's brilliant for your career. You'll have direct access to founders, involvement in business strategy, and the opportunity to shape our future.

What We Offer

• Competitive base salary
• unlimited commission
• Annual profit share scheme
• everyone benefits from our collective success
• 25 days holiday
• UK bank holidays + paid xmas shutdown (that's over 6 weeks off)
• Hybrid working
• collaborate in our Borough Market office, with flexibility to work from home
• Continuous learning budget
• conferences, courses, certifications
• Premium private healthcare
• Enhanced pension contributions
• Latest tech setup
• choose your equipment
• Cycle to work scheme
• Regular socials
• monthly team activities, summer away days, legendary Christmas parties
• Visa sponsorship available
  for the right candidate

What We're Looking For

• 2-4 years' account management experience, ideally in B2B agencies
• Proven track record of growing client accounts and hitting commercial targets
• Strategic thinking with the ability to connect marketing activity to business outcomes
• Excellent presentation and stakeholder management skills
• Natural curiosity about B2B marketing trends, particularly in SaaS and tech
• Ambitious mindset – you want to progress quickly and aren't afraid of responsibility

Why Gripped?

We're not a massive network agency where you're employee #500. We're not a chaotic startup either. We're in the sweet spot – established enough to work with brilliant clients, small enough that everyone makes a real impact.

Our clients include fast-growing SaaS companies and established tech brands. You'll work across the full marketing mix – from LinkedIn ads and Google Search to HubSpot implementations and web development projects.

Most importantly, we genuinely care about doing great work and building careers. Your success is our success, and we've built our entire model around that principle.