Head of Culture

Head of Culture & Internal Comms (Performance Led)

Function(s): Culture, Internal Communications, Engagement, People Development

Reports to: Group Managing Director

Location: London

Working Pattern: Hybrid - 3 days a week within the office.

Salary: Competitive, based on experience.

About Us:

We are a group of fast-growing performance, creative, and e-commerce companies: Soar With Us, Hambi Media, Launch With Us, and For You Advertising. Together, we partner with some of the UK's most ambitious brands, delivering breakthrough advertising, growth strategy, and creative campaigns.

With a collective team of 80+ A-Players, we've profitably spent more than £500m on Meta, Google, and TikTok ads, and we're only just getting started.

As Head of Culture & Internal Comms (Performance Led), you'll be responsible for shaping how our people connect, communicate, and thrive. You'll build a strong internal brand that aligns with our mission and values, ensuring culture and communication fuel engagement and high performance.

You'll design initiatives that inspire collaboration, recognition, and growth — ensuring every voice in the business feels heard and valued.

Our Values:

• Extreme Ownership: Taking responsibility for every outcome within your control.
• Radical Curiosity: Challenging assumptions and exploring what's next to drive smarter, more innovative results.
• Kind Candour: Saying what needs to be said with honesty, empathy, and purpose.
• Client-Centricity: Thinking like owners, acting in our clients' best interests, always.

Requirements
You…

• Are a people-first leader with a passion for building great cultures.

• Are a strategic thinker who can also roll up their sleeves and deliver.

• Are commercially minded and able to balance employee needs with business goals.

• Are a skilled communicator, coach, and relationship builder at every level.

• Are a proactive problem-solver who thrives in a fast-paced, multi-brand environment.

• Have 7+ years experience in people development or senior HR roles (in creative/agency environments)

Core Responsibilities:
Employee Engagement & Communication

• Manage communication channels ensuring transparency, clarity, and consistency.
• Create initiatives that improve connection, feedback, and belonging.
• Partner with leadership to share success stories, team milestones, and cultural wins.
• Regularly measure engagement and feedback to drive continuous improvement.

Culture & Internal Marketing

• Act as custodian of culture — ensuring values are brought to life daily.
• Own the internal communications strategy, from leadership updates to recognition campaigns.
• Plan and deliver culture and engagement events across all agencies.
• Lead the internal marketing calendar and recognition programmes.

Performance Alignment

• Connect culture initiatives with business performance outcomes.
• Partner with People and Learning teams to communicate development opportunities.
• Embed a culture where collaboration and communication drive measurable results.

Leadership & Influence

• Advise leadership on cultural impact and internal comms strategy.
• Build frameworks for recognition and reward that link to performance.
• Represent the group externally as a culture-first, performance-driven workplace.

What Success Looks Like:

6 Months:

• You are fully embedded as a trusted partner to leadership and the wider team.
• Internal marketing strategy is in place and engagement initiatives made live.
• Training schedule launched and uptake measured.

12 Months:

• Career progression frameworks are fully operational across departments.
• Retention rates improved and directly linked to improved client delivery.
• Recognised as the cultural and developmental driver within the Group.

24 Months:

• Recognised as a culture leader, shaping the group's reputation as one of the best places to work in e-commerce and advertising.
• Built a scalable people function capable of supporting rapid growth across multiple agencies.
• Partnering on long-term workforce planning, succession, and organisational design.

Benefits

We believe looking after our people goes beyond the basics. That's why across the group, we offer:

• 26 days annual leave (including your birthday off, and additional days for long-term service).
• Private Health Insurance (with wellness perks and rewards, available after 6 months).
• Life Insurance & Smart Health Services (including 24/7 virtual GP and wellbeing support).
• Cash Plan (reimbursement for dental, optical, physiotherapy and other healthcare expenses).
• Company Pension (auto-enrolment with employer contributions).
• Professional Development Fund (courses, certifications, and resources to support career growth).
• End of Year Bonus Scheme
• Kudos Recognition Platform (peer-to-peer recognition across the group).
• Hybrid & Remote Working options.
• Work Abroad Scheme (up to 30 days at a time).
• Regular Company Events & Team Socials to bring our brands together.

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