Digital Product Owner 12 month Fixed Term Contract

• Shape the future of customer experience at NFU Mutual

• Deliver innovative digital products that make a real impact. Own the end-to-end product lifecycle from inception to delivery

• Hybrid working options with up to 80% home working and 20% Stratford-upon-Avon

With our digital capability expanding, we have a fantastic opportunity available for a Digital Product Owner to define and deliver transformational digital capability that benefits NFU Mutual customers whilst maximising value in-line with our core business objectives. The role is initially offered on a 12-month basis, with the potential to become permanent for the right candidate and subject to business needs.

Reporting to the Head of Digital Customer Strategy, you will lead the development of NFU Mutual's digital products ensuring that the product backlog is prioritised effectively and that digital propositions are aligned with release schedules and enhancement activities. This role is key in delivering against the objectives that maximise NFU Mutual's digital proposition.

You will work closely with senior stakeholders building and maintaining strong relationships to influence and secure appropriate sponsorship to ensure consistent delivery of new digital capabilities in line with expectations and business readiness. Balancing prioritisation of features, management of the product backlog and collaborating with a wide network of stakeholders to gather and refine requirements whilst continuing to drive the evolution of customer experience at NFU Mutual.

You will confidently provide digital expertise across products, balancing technical, commercial, and customer experience perspectives. You will work with stakeholders, internal partners, and third-party suppliers to ensure delivery within budget, quality, and regulatory standards and monitor and resolve blockers or impediments in the digital development process.

You will effectively lead and motivate your scrum team ensuring they deliver efficiently and effectively to maximise sprint velocity. Keeping the team updated on industry best practices, technological advancements, and regulatory changes.

This role requires a strong understanding of digital product management, an ability to drive business alignment, and a passion for delivering top-notch digital experiences.

Please note this role is known internally as Digital Product Manager.

As an experienced digital professional, you are an effective communicator with a strong focus on customer experience. You are resilient and must have a proven background in a similar role. You have successfully led multiple transformational digital products from inception through to delivery. You have experience of driving commerciality and prioritising activity across digital business cases. You can demonstrate collaboration across numerous areas of a business and third parties to successfully deliver digital capability.

In addition, you must also demonstrate:

• Outstanding Stakeholder Management and influencing skills
• Experience of leading and motivating teams
• Experience of business case creation, socialisation and gaining financial commitment

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary – up to £75,000 depending on skill set and experience

• Annual bonus (up to 25% of salary)

• Contributory pension scheme, up to 20%, including your 8% contribution

• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme

• A Family Friendly policy that helps you balance your work and family responsibilities

• Private medical insurance + options to add family members

• Access to savings at High Street brands, travel and supermarkets

• £20 contribution to a monthly gym membership – subject to T&Cs

• Health and wellbeing plan - cashback for dentist, opticians, physio and more

• Employee Volunteering - volunteer in the community for one day each year

• Unlimited access to Refer a Friend £500 bonus scheme

• Life Assurance cover of 4 x salary

• Employee discounts of 15% on a range of NFU Mutual insurance policies.

• Salary sacrifice employee car scheme - subject to eligibility

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Tiddington Road

Stratford-upon-Avon

Warwickshire

CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

Simon Homer