Holidays Operation Assistant

1 week ago


Mottistone PO EA, United Kingdom National Trust Full time

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages. This Role will need you to be flexible and travel to several of our beautiful Holiday cottages located around the Isle of Wight.

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here:We have 17 Holiday cottages located around the Island, all beautifully presented and in stunning locations. This Role will require you to be flexible and travel around the island to complete the changeovers at our Cottages ( travel expenses are paid)

Although changeover days can vary, and hours will vary from week to week depending on Business demands, we need you to be able to commit to a Friday, Saturday and Monday .

Within this role sometimes you will be working alone and other times within a Team. We have a great team here on the Island and very supportive for each other.

To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.

What you'll be doing:On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking forWe'd love to hear from you if you're:

  • focused on giving great service to everyone you meet
  • a team player, but also happy to work on your own initiative
  • well-organised and adaptable
  • willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary

  • Free entry to National Trust places for you, a guest and your children (under 18)

  • Rental deposit loan scheme

  • Season ticket loan

  • EV car lease scheme

  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

  • Flexible working whenever possible

  • Employee assistance programme

  • Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term f/t or p/t (9 mo)



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