Customer Service Advisor

6 days ago

Twickenham TW, United Kingdom Currie Motors Full time £20,000 - £30,000 per year

Customer Service Advisor

Location - Twickenham

Pay :- £26,000 per annum

Join Our Team

Are you an experienced Sales or Customer Service Advisor ready for a new challenge? We're looking for enthusiastic and driven individuals like you to join our Storage team as a Customer Advisor in Currie Easy Self Storage Twickenham.

Work Schedule: Monday to Friday , 9am – 6pm and Saturdays on (rota basis).

This role involves some lone working and weekend work, on a rota basis. (flexibility required to cover holidays/sickness)

Be part of a dynamic team where your efforts directly contribute to company success

Why Join Us?

At our company, your role is essential to driving our success. You will play a key part in ensuring smooth daily operations, and delivering exceptional customer service. We're looking for someone who can make a real impact by combining strong organisational skills with a passion for customer care.

What You'll Do:

  • Respond to telephone inquiries quickly and effectively
  • Provide detailed advice to customers on pricing and services, both over the phone and face-to-face
  • Give tours of our facility to potential customers
  • Upsell storage solutions and products, including cold calling prospects
  • Prepare customer contracts
  • Reconcile accounts
  • Keep customer databases up to date
  • General housekeeping to maintain a tidy and welcoming environment

Who We're Looking For:

  • A customer-focused individual with excellent communication and interpersonal skills
  • A sales enthusiast with great numeracy skills and a passion for helping customers
  • Someone flexible and adaptable to changing situations
  • Proficient in IT, with a solid educational background including Maths and English
  • Previous customer service or sales experience is a plus

Benefits:

  • 30 days of annual leave (22 days including 8 days bank holidays ), increasing with tenure
  • Eyecare vouchers
  • Private health Plan (Simply Health)
  • Long service awards
  • Access to a cycling scheme to keep you fit and active.

About Currie Motors

At Currie Motors, we are a family-owned, fourth-generation dealership group with over 80 years of automotive excellence and more than 50 years in the UK. As a business that has been passed down through generations, we take pride in our strong reputation for delivering exceptional customer service.

With a legacy built on trust, innovation, and teamwork, we offer our employees ongoing training, career development opportunities, and a supportive workplace culture. Our diverse team, made up of professionals from various backgrounds, is at the heart of our success.

If you're looking to grow your career with a well-established and forward-thinking company, Currie Motors is the place for you

Job Type: Full-time

Work Location: In person

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