Storage Customer Advisor

2 weeks ago

Twickenham, United Kingdom Currie Motors Full time

**Job description**

Customer Advisor - Currie Easy Self Storage - Twickenham

£11.94 per hour.

Due to business growth we have an exciting opportunity for a Customer Advisor within our self storage branch in Twickenham.

Your role will be pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service and a high level of organisational management. We are looking for a self-starter, with the ability and drive to make a difference, demonstrating a high level of commitment to customer care values and presenting a professional image at all times.

You must be customer focused and flexible with excellent communication and interpersonal skills, good numeracy skills and possess a genuine interest in sales.

You will also be responsible for assisting the Supervisor in all aspects of running and developing the self storage business by achieving targets in the sales of our units and merchandising and providing every customer with an outstanding service.

Briefly the role involves;
Answering all telephone enquiries efficiently and satisfactorily

Advising customers of cost and services, both on the telephone and in person

Showing potential customers around the premises

Up selling storage products and services including cold calling

Preparing customer contracts

Sending mail merges

Collating customer details and maintain database

General housekeeping ensuring the premises are kept neat and tidy

We ill require applicant to work 40 hours over 5 days per week between 9am - 6pm. This role involves some lone working and covering sickness and holidays for weekend staff.

You must live 30 minutes travelling time from the branch and preferably hold a full driving licence.

Previous experience would be an advantage.

Applicants must have a good level of general education including Maths and English and be IT literate with practical experience of working within a customer service environment.

**Job Types**: Permanent, Full-time

Pay: £11.94 per hour.

**Job Types**: Full-time, Permanent

Pay: £11.94 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (required)

Work Location: In person

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