Contract Performance Lead
2 weeks ago
Closing Date
Job Title: Contract Performance Lead
Location: Sussex, Kent or Hampshire - hybrid working
Salary: up to £45,000 depending on experience
Job Summary
To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required.
To provide a single interface between Southern Water and the operational Contractors
To manage and be accountable for the MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational Contractor's service/Performance to Southern Water
To manage effective coordination, scheduling and planning for both planned and reactive maintenance tasks, with consideration for the most efficient delivery route in terms of cost and compliance
To work collaboratively with Operational Managers and Field Performance Managers to understand new and changing business needs, including new legislation / regulatory requirements and changes in business strategy.
To work collaboratively with Commercial / Category Managers and external account managers to develop strategies to drive continuous improvement.
To assist in translating new business requirements and improvement strategies into required contract changes or new contracts.
To ensure appropriate management information/reporting is produced in respect of operational contracts.
To ensure full H&S compliance throughout all aspects of operational Contracts.
Manage and monitor planned contracted spend (OPEX)
Manage workflow process with contract planner ensuring applicable governance rules are adhered to
To ensure company systems accurately reflect/report actual planned maintenance being carried out by contractors (Maximo & MTM Maintenance Task Manual)
The post holder will be required to communicate across all areas of the Business and with external Contractors. A broad technical/operational knowledge together with contract management expertise is desirable. This experience will ensure Southern Water works effectively with its Contractors to support the business to achieve best value. Influencing, effective communication and negotiation skills are key elements of this role.
Responsible for managing the initiative stream to deliver opex and/or capex efficiencies for the business in respect of contracted services.
The post holder will be expected to understand and promote Southern Water's values when meeting contractors, customers or other stakeholders.
Why Join Us?
At Southern Water, you will play a key role in shaping the success of our strategic programmes, helping us to deliver benefits for our customers, communities, and the environment. We offer a competitive salary, excellent benefits, and the opportunity to work in a collaborative and innovative environment.
#LI-Hybrid #LI-CH1
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