Assistant Front of House Manager

1 week ago

London, Greater London, United Kingdom Home Grown Club Full time £50,000 - £60,000 per year

Home Grown is not your typical Club – it's where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect.

We are seeking a dynamic Assistant Front of House Manager to join our Reception Team.

Why Home Grown?
Unique environment
: Home Grown is the first of its kind.

Join our family:
Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.

Career growth:
Elevate your career within a renowned establishment, with opportunities for advancement and skill development.

Exceptional standards:
Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Innovative atmosphere:
Immerse yourself in the exciting energy of Home Grown.

Your Responsibilities
Service standards:
Deputise in the absence of the Front of House Manager.

Ensure you support the Membership community whilst providing a professional and friendly service throughout the House.

Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained.

Ensure guests are handled in a courteous and helpful manner.

Encourage and respond to guest feedback.

Maintain the confidentiality and security of all visitors and their guests.

Have advanced knowledge of Opera Cloud.

Team Management
To assist with team management and development whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.

Develop your team and hold appraisals on Open Blend at least once per quarter.

Business development
Share ideas that may enable the achievement and surpassing of financial targets.

Budget control
Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.

Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities.

Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times.

What do we offer in return?
A supportive and inclusive work environment where your contributions are valued.

Opportunities for career advancement and ongoing training.

Competitive salary, service charge and pension.

Private health insurance and Employee Assistance scheme.

Gym and retail discounts.

Full uniform.

Complimentary meals.

In-House experiences at both Home House and Home Grown.

Wagestream.

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you

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