Student Applications Administrator

4 days ago

Birmingham, Birmingham, United Kingdom QA Full time

Vacancy details

Talent pool

Sales - HE - Conversion

Title

Student Applications Administrator

Contract type

QA HE Ltd FTC

Job advert

QA Higher Education, Student Applications Administrator – London, Birmingham or Manchester, Hybrid, 12-Month Fixed Term Contract

Join a mission-driven team helping students achieve their global education dreams

Are you passionate about international education and driven by results? Do you thrive in a fast-paced, student-focused environment where every day brings new challenges and opportunities? If so, we want to hear from you

QA Higher Education is seeking a Student Applications Administrator to support our recruitment efforts across CIS and Central Asia. This is a fantastic opportunity to play a pivotal role in guiding students through their journey to study in the UK, while working closely with our International Officers, agents, and university partners.

What You'll Be Doing

  • Support International Officers in exceeding team targets.

  • Manage a high-performing pipeline and deliver on daily KPIs with precision.

  • Deliver exceptional service to students, agents, and partners—be their trusted advisor throughout the admissions process.
  • Engage applicants across multiple channels, guiding them through interviews, document submissions, and English tests.
  • Champion student success by going the extra mile to help them meet deadlines and overcome application hurdles.
  • Own your pipeline—self-manage within SLAs, maintain accurate CRM records, and share insights with your team.
  • Support visa and compliance processes, including CAS issuance, financial document checks, and credibility interviews.
  • Be a conversion expert—respond to enquiries, advise on payment methods, and help students stay committed.
  • Collaborate cross-functionally with finance, marketing, and university partners to resolve issues and report outcomes.

What We're Looking For

  • Excellent business acumen and a proactive, solutions-focused mindset.

  • A natural communicator with confidence, and a drive to exceed expectations.

  • Experience working with international students, ideally from CIS and Central Asia would be beneficial.
  • Ability to manage time effectively, prioritise workload, and continuously improve processes.

Why Join QAHE?

  • Be part of a mission-led organisation that transforms lives through education.

  • Work in a collaborative, supportive team that values integrity, professionalism, and innovation.

  • Gain exposure to global markets, build strong relationships, and make a real impact.
  • Enjoy opportunities for career development, training, and progression.

Ready to Make a Difference?

If you're excited by the idea of helping students achieve their dreams and thrive in a role that blends customer service, sales, and international engagement—apply now and become part of our journey

The successful candidate will be required to undertake a basic DBS check.

QAHE
StudentRecruitment
NewRole
Hybrid
HigherEducationJobs

Vacancy location

Location

West Midlands, Birmingham, Birmingham (Louisa Ryland House)

General information

Reference

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