Programme Administrator

Department

Student and Programme Administration

Location

City South Campus

Salary

£28,287 to £32,006 per annum pro rata

Fixed Term / Part Time

Post Type

Part Time

Release Date

07 November 2025

Closing Date

23.59 hours GMT on Sunday 30 November 2025

Reference

S125013

Contract: 12-month fixed term

Hours: 15 hours per week (flexible on days)

Salary: £28,287 per annum (full-time equivalent), progressing to £32,006. Pro-rated to 0.4 FTE.

Grade: C

About the Role

Reporting to the Programme Administration Lead, the Programme Administrator will work closely with colleagues in the Student Support Centres, the Directorate, wider University services, academics, and students to ensure the delivery of a consistent and high-quality administrative service.

This varied role involves supporting course, module, and student record maintenance and review, while also helping to create a welcoming and supportive environment for students. Working collaboratively with other team members, , triaging student and staff queries to deliver a professional, "right first time" service.

You will provide efficient and effective administrative support across a wide range of course administration activities, ensuring the seamless delivery of student services across the school. This includes managing a portfolio of undergraduate and postgraduate courses and modules, maintaining accurate student records, and supporting students and colleagues throughout the full student lifecycle, from enrolment to graduation.

About You

You will be an organised and detail-oriented individual with strong administrative experience and a passion for providing excellent service. You will have:

• A high level of literacy and numeracy.
• Excellent IT skills, including advanced use of web-based systems and Microsoft Word, Excel, and PowerPoint.
• Experience delivering high-quality customer service in a complex or fast-paced environment.
• Proven ability to maintain accurate records and handle complex information.
• Strong communication skills, with the ability to clearly explain policies and procedures to students and staff.
• The ability to manage your own workload and meet deadlines effectively.

This role will be based at our Seacole Building, City South Campus.

For further information about this vacancy, please contact

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.

The University is proudly Disability Confident. This means amongst other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role.

Employer Description

At the heart of our Strategy for 2030 and beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK's second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.

Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.