Pastoral Student Mentor

Salary

Pro Rata Annual (Term Time Only) £21,638
Full Time Equivalent £25,592

Contractual hours

36.5

Basis

Full Time - TTO (38 weeks)

Region

Permanent

Package

On Site Gym
Parking
Local Government Pension Scheme
Staff Discounts
Cycle to work

Date posted

15/10/2025

Job reference

REQ001735

Job Title: Pastoral Student Mentor

Job Ref No: REQ1735

Contract type: Permanent, Full Time, Term Time Only

Hours per week: Full Time – 36½ hours per week

Term-time only: Yes – 38 weeks

T&Cs: Business Support

Salary: Pro Rata £21,638, Full time Equivalent - £25,592

Location: 1x Hall Green, 1x Digbeth, 1x Handsworth

• Post-holders can be required to work at any College Centre

Responsible to: Deputy / Assistant Director, Student Services

Closing Date: 27th October 2025

Interview Date: 6th and 7th November 2025

DBS Check: Enhanced DBS check/certificate required

We are recruiting for a 3x Pastoral Student Mentors, one each for our Hall Green, Digbeth and Handsworth sites. These are permanent posts working 36.5 hours per week during term times only (38 weeks).

Aims of Job/Job Purpose

To work to enhance achievement and retention and, as a consequence, success rates by providing mentoring support to 'at risk' learners who have a range of support needs, such as emotional and behavioral difficulties, mental health and safeguarding issues that may impinge on their potential to achieve their goals.

Key Accountabilities and Responsibilities

• To assist tutors to support 'at risk' learners in a range of learning settings to include one to one basis or in small groups, tutorial and enrichment activities.

• To support 'Looked After/Leaving Care' learners, liaising with Social Workers and tutors to support and carry out Personal Education Plans to ensure learners remain in education and progress to positive destinations

• To support learners with identified mental health issues, liaising with support staff and tutors to ensure learners are monitored and support

• To assist with safeguarding as a first point of contact within the triage team

• To have a good understanding of the issues around learner support and be committed to the delivery of this in a flexible and innovative way.

• To have a good understanding of pastoral welfare support needs in order to ensure appropriate support is/put into place

• To promote positive behaviour, attendance and respect for self and others.

• To assist the monitoring of attendance and where necessary reporting and following up individuals targets to support the improvement of attendance and punctuality

• To motivate and encourage learners to take responsibility for their own learning, helping them to set and maintain realistic targets

• To liaise closely with learners' tutors, student service staff, carer's and families informing them of attendance and progress.

• Effectively use data recording systems to maintain thorough records of meetings with students and actions taken or decisions made. Ensure records are comprehensive and thorough and made available to line manager and/ or course leaders as appropriate.

• To identify and develop a range of appropriate learning

• To act as a link person between student services and curriculum

• To attend team meetings / training as and when

• To undertake any duties that may arise within the

Other Duties and Responsibilities

• Comply with internal and external quality standards and contribute to the College's strategic

• Comply with college policies and procedures and health and safety

• Support the safeguarding and promotion of students'

• Maintain confidentiality in relation to all College information and to comply with Data Protection

• Participate in the College's Appraisal scheme and undertake any training as

• Support and actively participate in the implementation of the College's Equal Opportunity

The job description is intended as a guide to the role and not an exhaustive list of duties.

The job description is subject to review and change according to the needs of the college.

PERSON SPECIFICATION

Characteristic

Essential

Desirable

Evidence

Be qualified to level 3

Application Form Interview

Hold a mentoring/welfare qualification

Application Form Interview

Hold a level 2 or above in English (Literacy) eg Adult Literacy, GCSE A-C

and hold a level 2 or above in Maths (Numeracy) eg Adult Numeracy GCSE A-C, or be able to demonstrate the skills at that level

Application Form Interview

Test

Experience of mentoring young learners

Application Form Interview

Experience of working with learners with a range of mental health difficulties

Application/interview

Experience of supporting learners in an educational environment

Application Form Interview

Good interpersonal skills

Application Form Interview

Excellent communication skills

Application Form Interview

Ability to encourage and motivate learners to succeed

Application Form Interview

Have an understanding of individual learner needs

Application Form Interview

Excellent administrative and organisational skills

Application Form Interview

Good IT skills to include Microsoft Office packages and Management Information Systems

Application Form Interview

Test

Experience of working within a team

Application Form Interview

Ability to work flexibly and use own initiative

Application Form Interview

It is an offence for anyone who is barred from working with children and or vulnerable adults to apply for this position. All posts are subject to an enhanced DBS check and will be carried out upon appointment