Director of Integrated Marketing, Business Banking

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers

We're not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what it's like working at Monzo

London (UK) | £112,000 - £132,000 + Benefits |

What we're looking for:  

The Director of Integrated Marketing, Business Banking will own and lead our marketing strategy and GTM for Monzo Business, focusing on micro and small businesses across the UK and new European markets. You'll define the vision, set the strategy, and lead cross-functional teams to deliver marketing programmes that fuel acquisition, engagement, and retention of business customers.

This is a senior leadership role that requires both strategic vision and operational excellence, combining data-driven decision making with creativity and empathy for the needs of small business owners.

What you'll be doing:

• Define and own the integrated marketing strategy for Business Banking, ensuring it aligns with business objectives and market expansion goals.
• Drive acquisition, adoption, and retention campaigns for micro and small business customers, in the UK and internationally.
• Work with Sales to ensure new lead generation tactics are performing, and develop strategies to grow and win new business.
• Oversee the portfolio of marketing programmes across channels, ensuring cohesion, creativity, and measurable impact.
• Partner with product, growth, and finance teams to allocate budget and channel capacity effectively, maximising ROI.
• Act as a senior thought partner to leadership, providing strategic updates, market insights, and recommendations.
• Build, mentor, and inspire high-performing teams across marketing centres of excellence.
• Champion business customer insights, ensuring campaigns reflect the realities, challenges, and ambitions of small business owners.
• Lead the measurement and reporting of business marketing performance, communicating progress to senior leadership.

In this role, you will bring: 

• Strategic Leadership: Ability to shape and execute a marketing vision that drives measurable growth and long-term value for Monzo Business.
• B2B Marketing Expertise: Deep understanding of SMB/micro-business marketing, from acquisition funnels and lifecycle journeys to account-based and content-led strategies.
• Commercial Acumen: Strong ability to link marketing activity to commercial outcomes - pipeline growth, customer LTV, and profitability.
• Integrated Campaign Mastery: Proven record in designing and leading multi-channel B2B campaigns (digital, social, events, partnerships) that resonate with small business owners.
• Cross-Functional Influence: Skilled at aligning product, growth, and marketing teams, and managing senior stakeholders to deliver business results.
• Data-Driven Optimisation: Expertise in performance measurement, using analytics and insight to optimise campaigns and marketing portfolios.

You will love this role if you:

• Have led B2B marketing at scale, ideally in tech, fintech, or financial services.
• Are passionate about empowering entrepreneurs and small businesses to thrive.
• Bring a strong track record of building and leading diverse, inclusive teams.
• Have experience managing multi-million-pound budgets and channel portfolios.
• Are skilled at balancing creativity with commercial rigour.
• Communicate clearly and influence effectively at all levels.

The Interview Process:

Our interview process involves three main stages: 

1. Recruiter Call (30mins)
2. Initial Call (30mins)
3. Case Study Review Call (45mins)
4. Behavioural Interview (45mins)

Our average process takes around 3-4 weeks but we will always work around your availability.

What's in it for you:

Salary is £112,000 - £132,000 stock options 

This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

And much more, see our full list of benefits here 

#LI-JB1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage