We are looking for a Quality Compliance and HR Support Officer

5 days ago

Tipton DY, United Kingdom THC Care Full time £24,000 - £31,231 per year

Job Summary

At THC Care we are proud to be rated Good by the Care Quality Commission (CQC).

We deliver care that is personal, flexible and genuinely life-enhancing. If you want to join a team where quality comes first and leadership means real influence, this is your opportunity.

The Opportunity

We are looking for a Quality Compliance and HR Support Officer.

To work 42 hours a week Monday to Friday start at 07.30am work till 16.00 hrs.

  • Ensure a high quality of care is delivered to our clients
  • Play a key role in HR with the support of Peninsula Business Services
  • Lead and motivate a skilled team of Care Professionals.
  • Drive innovation and efficiency across operations.
  • Play a key role in shaping the future of home care in our community.

Key Responsibilities

  • Work closely with the Registered Manager to maintain a high quality home care service.
  • Promote the highest standards of care and service with a focus on person-centred care.
  • Carry out medication audits to ensure compliance
  • Operate quality control systems and conduct assurance visits for clients.
  • Handle complaints and incidents, investigate issues, and use findings to drive improvements.
  • Submit required reports to regulatory bodies (e.g. CQC, safeguarding).
  • Provide inspired leadership, ensuring safe staffing levels and exceptional service.
  • Support recruitment when needed
  • Participate in disciplinary investigations and HR processes.(Peninsula Business Services used by THC Care to support
  • Maintain accurate and compliant data across platforms.
  • Keep up to date with changes in legislation and best practice.
  • Carry out audits of care plans to ensure compliance.
  • Ensure staff online training is up to date.

What We're Looking For

  • Extensive care experience with a proven track record in excellent customer service.
  • Experience in leading, training and managing a team in domiciliary care.
  • Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards).
  • Excellent knowledge of compliance and legislative requirements under the Care Standards.
  • Strong care assessment and care planning skills.
  • Good understanding of systems and processes.
  • Excellent interpersonal and communication skills.
  • Ability to inspire others and build strong working relationships.
  • Strong organization and planning skills.
  • Drive and motivation to take on a broad role and develop care services.
  • Passion for delivering the highest quality of care.
  • Ability to work accurately under pressure and remain calm with multiple priorities.
  • Strong IT skills (Microsoft Office/Google Suite, databases, virtual platforms).
  • A valid driving license and access to a vehicle.

Job Types: Full-time, Permanent

Pay: £31,231.00 per year

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

  • We Are Looking for a Quality Compliance and HR Support Officer

    9 hours ago

    Tipton, United Kingdom THC Care Limited Full time

    **Job Summary** At THC Care we are proud to be rated Good by the Care Quality Commission (CQC). We deliver care that is personal, flexible and genuinely life-enhancing. If you want to join a team where quality comes first and leadership means real influence, this is your opportunity. **The Opportunity** We are looking for a Quality Compliance and HR...

  • HR Administrator

    1 week ago

    Tipton, United Kingdom Page Personnel HR Full time

    **Client Details** Page Personnel are representing a None for Profit organisation based in Dudley. **Description** The key responsibility of the HR Administrator is; - To ensure that new joiners are on boarded with the necessary checks and documentation in place. - To ensure that the documentation required for processing an offer is obtained in a timely...

  • HR Officer

    1 week ago

    Tipton, United Kingdom Kelly Services Full time

    Do you have experience as a HR Generlist? Are you confident supporting senior leadership? Looking for a new opportunity? If so, look no further? As a member of the HR and Support Services team, you will work closely with managers and be responsible for delivering a proactive, efficient, and effective HR service. Ideally you would have experience within a...

  • Quality and Compliance Officer

    2 days ago

    Tipton, United Kingdom THC Care Limited Full time

    **Job Summary** **Essential criteria**: - Experience working within quality and compliance within a multi-site social care organisation - Excellent organisational skills, with the ability to prioritise and be flexible and work to tight deadlines, whilst maintaining quality and attention to detail - Ability to work autonomously, excellent initiative and...

  • Office Manger

    2 weeks ago

    Tipton DY, United Kingdom Midland power Press Services Full time £24,420 - £41,834 per year

    Office Manager (Accounts Experience Essential)Based in [Your Town/Area]Full-Time, PermanentCompetitive Salary (Dependent on Experience)About Us:Midland Power Press Services (MPPS) is a well-established engineering and manufacturing business providing nationwide support for mechanical power presses, breakdowns, and installations. We're a busy, growing company...

  • HR Manager

    1 week ago

    Tipton, Sandwell, United Kingdom nGeneration Full time £35,000 - £40,000 per year

    About nGenerationnGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We're passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also...

  • HR Officer

    1 week ago

    Swansea SA DY, United Kingdom Lewis Pies Full time £26,000 - £34,000 per year

    Job SummaryWe are seeking a dedicated and organised HR Officer to join our team. The successful candidate will be responsible for coordinating all aspects of the Company's HR processes, including data management, employee communication, and administrative tasks. This role offers an excellent opportunity to develop your HR expertise within a dynamic...

  • HR Administrator

    2 weeks ago

    Tipton, United Kingdom KC Group Full time

    HR Administrator Our client is looking for a HR Administrator to support the HR team within a friendly and fast paced environment. You will work in the office one day a month and the rest working from home. We would love to hear from people who: - Are competent users of Microsoft Office. - Want to be the first point of call for HR related queries. - Can...

  • HR Manager

    1 week ago

    Tipton, United Kingdom nGeneration Full time

    About nGenerationnGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We\'re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also...

  • HR Officer

    1 week ago

    Newquay TR DY, United Kingdom Cornwall Air Ambulance Trust Full time £28,500 per year

    Join the incredible team at Cornwall Air Ambulance Trust and be part of the future to help and sustain the income of the this life-saving charity. The charity is after all, 'Your charity - saving lives'.As part of the People Team, the successful candidate will enjoy a broad and interesting role covering all aspects of the employee function to include...