HR Manager

About nGenerationnGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We\'re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company\'s other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.The RoleAs HR Manager, you\'ll join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth.This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact.Key ResponsibilitiesOwn and maintain HR policies, contracts, and procedures in line with employment legislationOversee recruitment compliance: right-to-work checks, offer letters, contractsSupport and advise managers on employee relations (disciplinaries, grievances, performance management)Lead the performance review process and ensure consistency across teamsTrack training compliance and support employee development initiativesAct as the point of escalation for HR queries raised by other managersProvide HR reporting and insights to the leadership teamAbout YouWe\'re looking for someone who is:Knowledgeable & credible - confident in employment law and HR best practiceTrusted & approachable - able to support both employees and managers with sensitive issuesOrganised & methodical - capable of managing multiple HR processes consistentlyDetail-focused - ensuring accuracy in documentation, payroll, and complianceProactive & solutions-driven - someone who spots risks and finds practical ways forwardSALARY: £32,000 to £35,000 per annum depending on qualifications and experience.JOB TYPE: Full-Time, PermanentTYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break through out the day. Candidate should be advised that they may have to work different hours as and when required by the business.OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJRequirementsPrevious HR management experience, ideally within a growing SMEStrong knowledge of UK employment lawExperience in employee relations casework (grievances, disciplinaries, etc.)Excellent communication and influencing skillsExcellent IT Skills, specifically the Microsoft 365 PackageCIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirableAttention to detail is essential in this roleBenefitsBenefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:Training: We believe in continuous learning and growth. That\'s why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams\' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities. #J-18808-Ljbffr