MoJ Junior Administrator

2 weeks ago

Luton, Luton, United Kingdom The Housing Network Full time £18,000 - £25,000 per year

We are The Housing Network (THN), a private Limited Company with a purpose.We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.Role Overview - What is it?This is a junior administer role within a busy team who are responsible for managing the day-to-day administration for a contract with the Ministry of Justice.Main Duties - What needs to be done?You will assist in general admin functions as well as being responsible for providing updates and reports to your peers when required.There is a requirement to produce detailed excel spreadsheets and produce reports from the data.Answering general queries via telephone and email from both internal and external stakeholders. You will also monitor and order stock for different departments within the business.You will be responsible for sending all data to the Ministry of Justice via the secure email system.You will assist the MoJ Region Managers to produce reports, cross refence information, file/retrieve reports, produce MI for our stakeholders.Basic stock control of items supplied to our Supported Accommodation/MOJ contracts.Relationships - Who will I be working / engaging with?Internal - MOJ Team, Maintenance TeamsExternal - Landlord and Lettings AgentsCompetencies - Who with and your skill level? Confident communicator with excellent written and verbal communication skills.Well organised.A basic understanding of data and producing reports.Able to work well under pressure.Good at multi-tasking.The ability to prioritise work.Good computer skills including Word and Excel.Able to work alone and part of a team.Basic knowledge of all administrative functions including answering the telephone, sending and replying to emails, producing spreadsheets, writing basic reports, learning to use our in-house contact reporting system.Methodical in approach to ensure everything is done accurately and comprehensively.Resilient and able deal with people who are complex and sometimes challenging.Keen to support colleagues and ensure business is working cohesively and to the same objectives.Keen on strong compliance cultureAdaptability and being prepared to help out if circumstances require.Keen to lead by example.We would expect you at all times to:act with integrityact with due skill, care and diligenceact with professionalismbe open and co-operative with colleaguesact with compassion to those both within the Company and those who we support in the accommodationWe believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

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