Senior Pension Administrator

16 hours ago

Gibraltar, United Kingdom Sovereign Group Full time

Senior Pension Administrator

Gibraltar

Full Time

Senior Pension Administrator

Take the Next Step in Your Pensions Career

At Sovereign Pension Services, we're committed to delivering exceptional retirement solutions for our clients around the world. We're looking for an experienced Senior Pension Administrator to join our Gibraltar team and play a key role in supporting both our clients and our internal teams.

If you're someone who thrives on responsibility, enjoys sharing knowledge, and takes pride in delivering accurate, high-quality work, this could be the perfect next move.

What You'll Be Doing

As a Senior Pension Administrator, you'll support the smooth running of our pension operations while guiding junior colleagues and contributing to a positive, collaborative work environment.

Your day-to-day responsibilities will include:

Advanced Pension Administration

  • Manage more complex pension administration tasks with accuracy and confidence.
  • Act as a Level 'B' signatory – conducting first checks, preparing documents, and signing alongside a Level 'A' authoriser.
  • Authorise and release payments as a Level 'B' EQ authoriser.

Client & Member Support

  • Be a reliable point of contact for member queries, including more detailed or technical requests.
  • Prepare initial responses to complaints before passing them to management for sign-off.

Team Leadership & Collaboration

  • Mentor junior team members – offering advice, feedback and support.
  • Encourage teamwork and positive working behaviours, helping maintain a respectful, productive office culture.
  • Assist with workload management, especially during staff absences.
  • Suggest improvements and share constructive feedback.

Operational Excellence

  • Maintain accurate records across Viewpoint and other systems.
  • Follow checklists and processes to ensure consistent, compliant administration.
  • Liaise confidently with investment houses, intermediaries, IFAs, BDMs and internal departments (accounts, dealings, compliance).
  • Support HMRC and GITO reporting requirements.
  • Assist with income-related tasks, from calculations to payment processing and tax submissions.

Are You the Right Fit?

We'd love to hear from you if you:

  • Have solid experience in pension administration, including benefit rules and payment requirements.
  • Are organised, detail-focused and great at multitasking.
  • Communicate clearly and professionally, both in writing and over the phone.
  • Enjoy supporting others and contributing to a positive team culture.
  • Are motivated, proactive and committed to delivering excellent client service.

Why Sovereign?

Sovereign Gibraltar is the headquarters of the global Sovereign Group, established in Gibraltar in 1987. Today, we are one of the largest independent providers of corporate, private client, retirement planning, insurance and tax services, with:

  • 23 offices across Europe, Asia, Africa and the Middle East
  • A team of 550+ professionals
  • Over 20,000 structures under administration
  • More than GBP £20 billion in assets under administration

We pride ourselves on our technical expertise, entrepreneurial culture and commitment to ethics and compliance. At Sovereign, you'll be joining a team that values professionalism, collaboration and continuous growth.

Equal Opportunities

Sovereign is proud to be an equal opportunities employer. We celebrate diversity and ensure fair treatment across all aspects of employment, from recruitment and pay to training and progression.

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