CRM Executive

7 days ago


London Area, United Kingdom Harnham Full time

CRM Executive

  • £155 Per Day Outside IR35
  • Hybrid Working (4 Days in London office)
  • 7-Month Contract

We are seeking a motivated CRM Executive to join a renowned luxury fashion brand on a 7-month contract. This is a fantastic opportunity to work closely with the CRM and Buying teams, supporting various loyalty initiatives and promotions while gaining valuable experience in a dynamic, high-end fashion environment.

Key Responsibilities:

  • Customer Loyalty & Rewards: Manage and execute the customer rewards program, ensuring smooth operations and positive customer engagement.
  • Personal Shopping Support: Assist the personal shopping team with loyalty-related tasks and events for exclusive client offerings.
  • Offline Gifting & Events: Organise and run events for offline gifting to enhance customer relationships.
  • Collaboration with CRM Team: Work in parallel with the CRM team but as a separate entity, coordinating with them on promotions and reporting.
  • Promotions & Reporting: Focus heavily on promotions and rewards, including post-campaign analytics and reporting. Experience with these tasks is highly valued.

Skills & Experience:

  • Experience in CRM or loyalty programs is beneficial but not essential. Knowledge of email and push CRM campaigns is a plus.
  • Strong ability to analyse data and report on campaign success. Must be adaptable and comfortable working in a fast-paced, hands-on role.
  • Experience in retail, fashion, or luxury is ideal but not a requirement.

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