CRM Executive
3 days ago
**CRM EXEC**
**UP TO £40,000**
**LONDON**
Exciting tech company are looking for a CRM Executive to be the day-to-day owner for the technical delivery of CRM campaigns; someone who is data-driven, curious, loves a fast paced environment and lives a customer-obsessed approach.This person should haveexperience with HTML and have worked with ESPs before.
**THE ROLE**:
The CRM Executive will have the following responsibilities:
- Reporting into the CRM Manager, you'll be responsible for building, executing and maintaining a scalable, robust and efficient communications programme.
- Leveraging data and intelligent logic to build fully dynamic, personalised, real-time content across multiple channels.
- Working with Strategic CRM Specialists and Customer Data team to build world-class, customer-focused, hyper-targeted campaigns across acquisition and retention lifecycle areas.
- Promote agile ways of working and an iterative approach that delivers on business objectives, ensuring maximum efficiency but with scrupulous attention to detail and a customer experience first mindset.
- Supporting Customer Data team to monitor deliverability and Inbox Rating performance across channels, ensuring all campaigns are optimised for all browsers and devices.
- Consulting the Technical CRM Lead to ensure best-practice implementation and monitoring strategies - we own what we build; from the concept through to bug-fixing and optimisation.
- Exploring areas of opportunity and making informed recommendations that will improve both the customer experience and efficiency for the team (and beyond).
**YOUR SKILLS & EXPERIENCE**:
The perfect CRM Executive will have:
- Self-motivated, driven and has initiative, with ability to work at pace in a dynamic organisation.
- Expertise in dynamic content logic, particularly ampscripting language, live content tools and/or SQL query knowledge would be a bonus.
- Strong understanding and able to implement best practice logic for triggering CRM campaigns.
- Highly organised, with a strong attention to detail.
- Excellent time management - must be able to plan time effectively and prioritise.
- Wants to work as part of a collaborative and close-knit team.
- Ability to translate business goals into technological solutions.
**THE BENEFITS**:
**HOW TO APPLY**:
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