Broadcast Account Manager, Studios

3 days ago

London Stockley Park LW, United Kingdom IMG Full time
Who We Are:At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.

What You'll Do:

Do you have experience in broadcast TV operations, production management, or a related field where you've managed budgets and complex projects? IMG's Studios business are seeking a driven and strategic Account Manager to join our Commercial Solutions team.

In this key role, you'll manage client relationships across a diverse portfolio of accounts, collaborating closely with finance, technical, and operational teams to deliver outstanding service and unlock commercial opportunities. You'll be a trusted partner to our clients, helping shape solutions that meet their needs and drive business growth.

We're looking for someone with a client-first mindset, strong commercial acumen, and a proven ability to thrive in a fast-paced, deadline-driven environment.

If you're ready to build lasting client relationships and drive commercial success, we'd love to hear from you

PLEASE NOTE: This is a permanent contract based our facility in Stockley Park, Uxbridge. You will be required to work occasional early mornings, late evenings or weekends to offer comprehensive client service and management support.

Applications will close on Sunday 16th November at 11.59pm UK Time.

Key Responsibilities Include But Not Limited To:

  • Work with the Senior Director, Commercial and Senior Account Managers to deliver the company's commercial strategy

  • Develop and maintain dynamic and strategic relationships with key clients, both internal and external

  • Act as the main point of contact for all client account inquiries, including but not limited to quoting for new or additional projects, scheduling updates, budget review and invoice queries

  • Collaborate with the Operations and Tech teams to ensure successful delivery according to client needs, schedule and budget, manage changes to the clients' scope, schedule, and costs

  • Work with the Finance Manager to ensure timely and accurate billing and to communicate any overspend to the client

  • Maintain regular contact with clients to review performance, gather feedback, and discuss opportunities for improvement and growth

  • Identify and pursue new business opportunities with existing client accounts, "upselling" across all IMG Studios service areas

  • Work with Senior Director, Commercial, Senior Account Managers and Finance Manager to review individual client quotes, revenues and costs in MediaPulse to aid an informed view on resulting revenue.  Ensure these client forecasts are regularly (monthly/quarterly) reviewed and/or adjusted into the IMG Studios 'Pipeline' which is a crucial part of the Studios business forecasting. 

You Will Have The Following Strengths:

  • Proven experience in Account Management or client services, preferably within media, production or tech operations

  • Demonstrated ability to grow accounts, lead client conversations, and resolve complex issues

  • Strong commercial acumen and financial literacy

  • Exceptional interpersonal and communication skills

  • Proactive, solution-oriented approach to challenges

  • Ability to work well with, and act as a conduit between all stakeholders

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