Infrastructure IT Engineer, Studios

21 hours ago

London Stockley Park LW, United Kingdom IMG Full time
Who We Are:At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.

What You'll Do:

The Broadcast IT team is responsible for supporting and maintaining IT infrastructure at IMG's Studios facility, supporting broadcast, engineering, and television production environments.

As Infrastructure IT Engineer, you will focus on supporting the current infrastructure and will be responsible for implementing new systems. You will work closely with the Broadcast IT team, Broadcast Engineering teams, Production Services as well as other SMEs and vendors.

This is a very exciting opportunity to learn and develop skills in a truly world leading company

PLEASE NOTE: This is a permanent role based at our facility in Stockley Park, Uxbridge and requires working onsite full-time.

The working hours are 12-shifts (8am-8pm) on a 7-day fortnight rotating shift pattern as per below:

Week 1: Tuesday, Wednesday, Thursday

Week 2: Thursday, Friday, Saturday, Sunday

Key Responsibilities and Accountabilities

  • Provide proactive IT support and maintenance services across Broadcast and Engineering technologies in post-production and live studio environments

  • Analyse business requirements to develop technical solutions

  • Document, test and deploy infrastructure solutions

  • Carry out security patching of Windows and Linux systems

  • Perform troubleshooting to isolate and diagnose infrastructure issues

  • Liaise with external and internal system integrators, vendors, SMEs and stakeholders

  • Participate in knowledge transfer, documentation and information sharing

  • Strong knowledge of Cisco networking and network design

  • Knowledge and experience of Windows, Linux Server and Storage Area Networks

Knowledge and Experience

  • Strong experience working as an IT Engineer with knowledge and experience of Linux and Windows Servers, Cisco networks including FMC and FTD firewalls, Nutanix, Active Directory, DNS, AWS.

  • Basic knowledge of Cisco Networks

  • Demonstrable knowledge of Network IT Security

  • Experience with configuring, maintenance and troubleshooting Cisco firewalls, routers and switches

  • Experience with CISCO LAN networking, firewall access lists, NAT, PAT, VPN profiles (IPsec and SSL).

We'd Love If You Also Have These (but not essential):

  • Cisco Network qualification such as CCNA

  • Knowledge and experience of VizOne, Nutanix, Isilon Storage, Tape Library, AD, DNS, CISCO networks.

  • Knowledge of broadcast technologies (DAM, Avid, scripting, workflows, post-production, content delivery, VoD)

Skills and Abilities

  • High technical ability/aptitude

  • Strong critical thinking, problem solving, and organization skills

  • Strong teamwork and collaboration skills

  • Excellent problem diagnosis and analytical skills

  • Good written and verbal communication skills

  • Ability to keep calm and react positively in a pressured environment whilst understanding the urgency of a technical challenge

  • Communicate effectively with clients and staff when addressing technical issues, providing updates and explaining solutions.

  • Willingness to learn new technologies.

  • A strong work ethic and the ability to work well under pressure

  • Excellent organizational skills and great attention to detail

  • Positive, helpful approach ('can do' attitude)

  • Ability to take direction and essentially work well as a team

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