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Completions Case Manager – Buy to Let Mortgages
2 weeks ago
The overall responsibility of the role is to take ownership of allocated cases once offered through to completion.
Key Accountabilities- Monitor and manage upcoming expiration of documents and offers
- Maintaining a pipeline of cases, overseeing cases from offer through to completion
- Update all relevant systems to maintain management information
- Work closely with the underwriting team to effectively manage the post offer caseload
- Process incoming completion documentation either via post, email etc
- Provide daily/weekly/monthly completion forecasts to line manager
- Provide concise and accurate updates to brokers and solicitors.
- Proactively chase brokers for outstanding requirements.
- Build good relationships with 3rd party suppliers that are integral to the growth for WOSL including brokers and solicitors.
- All work is to be carried out in accordance with Enra Specialist Finance policies and procedures.
- Ability to work as part of a team.
- Pass internal competency tests post induction.
- Excellent Organisation skills
- High attention to detail.
- Good written and verbal communication skills.
- An understanding of FCA regulation.
- Experienced in the completions process for BTL Mortgages.
- CeMAP (desirable, not essential).
- Flexible
- Articulate
- Well organised
- Robust and comfortable working to deadline and under pressure
