Receptionist/Administrative Officer

The Role:

Blackpool and The Fylde College (B&FC) is currently seeking a motivated and customer-focused individual to join our Student Administration team as a Receptionist/Administrative Officer on a maternity cover basis. This is a fantastic opportunity to be the welcoming face of our University Centre, providing essential support to our students, staff, and visitors.

Your Responsibilities Will Include:

As a key member of our Student Administration team, you will play a vital role in delivering a professional, responsive, and friendly service across the College. Your duties will involve:

• Welcoming students, staff, and visitors, providing a warm and helpful first point of contact.
• Assisting with a wide range of administrative functions including student enrolment, funding and eligibility, fee payments, data validation, and more.
• Collaborating with various curriculum areas and service departments to ensure smooth operations.
• Offering general information, guiding visitors, solving problems, and effectively communicating messages.
• Maintaining high standards of customer service and actively contributing to a positive and supportive environment.

Why Join Us?

You will be part of a dynamic and supportive team that is passionate about education and dedicated to providing the highest level of service. This role offers the chance to make a positive impact on the student experience while developing your administrative skills in a vibrant educational environment.

Interested? Apply Early

We may close this vacancy early if we receive sufficient applications, so if this role excites you, please submit your application as soon as possible

How we support you

At Blackpool and The Fylde College, we're committed to creating an inclusive and supportive recruitment process. If you require any adjustments to take part in our selection process, please let the hiring manager or People Team know before your interview so we can make sure you have the support you need to perform at your best.

Blackpool and The Fylde College is proud to be Great Place To Work Certified

• Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
• Opportunity to purchase additional annual leave

• Competitive pension scheme:

• Teachers' Pension Scheme (TPS % employer contribution

• Local Government Pension Scheme (LGPS % employer contribution

• Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications

• Agile working opportunities
• Enhanced Family friendly policies

• Extensive wellbeing provision including, but not limited to:

• Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year

• Occupational Health
• FREE Flu Vouchers for those not entitled through the NHS
• FREE eye tests
• Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
• FREE healthy breakfast
• Sports facilities including fully equipped gym and discounted memberships
• Health and beauty salon

• Trim Trails on Campus (guided routes for walks)

• Onsite food outlets and Starbucks at subsidised rates

• FREE car parking
• Car lease scheme
• Cycle to work scheme
• Onsite kids 'Sports Camp' 8am – 5pm during selected half-term breaks

B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email should a specific adjustment be required to support in the application and selection process

B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Check whether your conviction or caution is spent by visiting Disclosure Calculator

Job Type

Fixed-Term

Curriculum / Service Area

Student Administration

Campus / Location

University Centre

Hours per week

22.2

Part-Year?

No

Post scale

Scale 3

Post Scale Range (FTE)

£24,854

Closing Date

02/11/2025