Cafe Manager

7 days ago

Norwich NR UP, United Kingdom East Anglia's Children's Hospices (EACH) Full time

East Anglia Children's Hospices (EACH) is seeking a dynamic and proactive Café Manager to lead and grow our vibrant café space within our Wroxham shop.

This is an exciting opportunity for someone who thrives on creativity, takes ownership, and wants to make a real impact while developing their career. Working alongside the Shop Manager, you'll help create a welcoming community space where customers can browse, relax, and enjoy quality food and drinks.

You will continue to build a team, focused on our customers in the café ensuring a high standard of food and beverage service and a welcoming approach to all. You will support the Shop Manager and have some responsibilities covering the shop.

Working Pattern: Variable shifts: 5 days over a 6 day week including weekends.

Mandatory weekend working on a rotational basis

Want to see what it is like to be a part of our Retail team at EACH? Please click here .

Are you:

  • Passionate about customer service & building community support for the charity
  • An enthusiastic team leader with Café management/supervisory experience
  • Experienced in using professional coffee machines
  • Able to demonstrate strong leadership skills and commercial awareness
  • Able to demonstrate proven success in achieving sales targets

Do you have a hands-on approach and the ability to:

  • Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH
  • Influence and increase sales and productivity

The Role:

  • To maximise sales of food and beverages within the café
  • To manage the café staff and volunteer team alongside the Retail Shop Manager by providing guidance and direction to their efforts
  • To support EACH retail in its ambition to be the most loved charity shop in our community

Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street café experience.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments, have an informal discussion, or even arrange a tour of the hospice (where applicable) before submitting an application.

If you'd like to find out more or make a request, please contact the Recruitment Team by email or phone

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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