Billing Coordinator
3 days ago
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.
Our global team of Billing Coordinators, is responsible for the management of the end-to-end billing process for a dedicated group of Program clients.
VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.
Your ResponsibilitiesResponsible for a group of assigned Vista Program members. The role requires processing of flight invoices correctly in line with contracted rates and conditions. Issuing monthly flight statements on a timely basis and liaising with clients on billing related issues. There is an out of business hours on call service to support the business 24/7.
- Reviewing flight activity daily, producing accurate flight activity invoices, aligning with the individual contract terms. reporting differences between estimated and actual billing values.
- Reviewing, calculating, adding or adjusting flight specific additional costs to the member invoices.
- Collaborating with the Program sales team to review and approve any non-standard invoices prior to dispatch.
- Ensuring contract balances for cash and hours flown are maintained and accurate, reconciled against flight hours, payments and invoices.
- Generate and send out Flight Activity statements to designated members.
- Responding to member queries regarding invoices and working with Sales to resolve issues as required.
- Building and maintaining relationships with members and their representatives, facilitating service excellence.
- When required, attending internal and external meetings to discuss any billing related questions or queries.
- Supporting the Accounts Receivable function in the timely receipt of payments.
- Creating reports on flying activity and other statistics as required by Program members, or business partners
- On-Call duty during weekends will be required.
Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager
Required Skills, Qualifications, and Experience- Minimum 2 years' experience invoicing/billing function.
- Demonstrate superior attention to detail, intermediate Excel skills and experience in client focussed analytical commentary.
- Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
- Demonstrate a strong self-motivated approach and understanding of variable levels of urgency.
- You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
- Excellent verbal and written communications skills; experience in cross functional collaboration is beneficial.
- Prior experience with SAP accounting software is beneficial.
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