Veterinary Receptionist

1 day ago

Tamworth, Staffordshire, United Kingdom IVC Evidensia Full time

We are hiring

Here at St Mary's Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our team. This is a full-time role working Monday-Friday 8:00am-6:00pm. To add, this is a fixed-term contract lasting 12 months.

About the role

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

*Liaising with the clients and the clinical staff to provide a high level of customer care.

*Meeting and greeting clients and pets.

*Booking appointments and diary management.

*Managing telephone and email enquiries.

*Taking payment for services and products.

*Managing cash and end-of-day banking.

*Maintaining a clean and safe space for our clients and their pets.

A little about us

St Mary's Veterinary Surgery is a small practice renowned for its friendly atmosphere and committed team of professionals passionate about making a positive impact on the lives of animals. Access advanced diagnostic tools such as digital x-ray, ultrasound, and an in-house laboratory. Located in Tamworth, a vibrant market town with rich heritage, it boasts landmarks like Tamworth Castle and is home to historic heroes, including the well-renowned Tamworth pigs. Enjoy excellent retail facilities, fun attractions, numerous nature reserves, and easy links across the region and nationally.

In addition to a competitive salary, you will benefit from:

*6.6 Weeks annual leave 

*Additional annual leave for your birthday which will be added to your holiday allowance

*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 

*Cycle to work scheme 

*Initiatives focused on employee wellbeing 

*Non-accidental injury support 

*Learning and development opportunities via the IVC Evidensia Academy 

*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 

*Pension scheme 

*Discounted staff pet care

£0 - £0 an hour £12.21ph

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