Solutions Consultant

3 days ago


UK London Bishopsgate, United Kingdom LexisNexis Risk Solutions Full time

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About our Team: This role is within the Solutions Consulting team supporting LNRS' end to end Financial Crime and Compliance Lifecycle Management Platform - RiskNarrative. The RiskNarrative platform is a truly zero code orchestration platform revolutionising the way our customers in regulated markets globally manage the complex task of fulfilling their regulatory requirements and mitigating both AML and Fraud risk. The RiskNarrative Core Solutions Consulting team is a place for problem solvers and out of the box thinkers, a truly collaborative environment where we support each other to creatively solve our customer's challenges and achieve excellence.

About The Role: You will join a high performing RiskNarrative Solutions Consulting team supporting UK&I and EMEA sales activity, working collaboratively with Sales on an exciting range of customer projects across a wide range of regulated markets. You must have great interpersonal and communication skills, be highly motivated with a great sense of initiative.

The Solutions Consultant role within the RiskNarrative SC team will place you in a fast-paced environment, bringing a consistently varied workload, allowing lots of potential for exposure to a broad range of customer conversations at all levels, and opportunities for growth. The technology is cutting edge, and the capability is both broad and infinitely configurable, meaning that no two customer projects are the same.

Responsibilities:

  • Be responsible for acting as the lead technical specialist for global RiskNarrative sales activity, to support commercial engagements where deep technical product knowledge is required. The role is to help give prospects the confidence and understanding of how the RiskNarrative solution operates, and will interface with their internal architecture, to ensure the success of the sales team, and correspondingly, the global RiskNarrative sales target

  • Assist sales calls remotely or face to face in qualifying opportunities and delivering product demonstrations and presentations

  • Manage Request for Proposals (RFPs), Request for Information (RFIs), remote Proof of Concept (POCs) processes

  • Responsible for being the Technical Lead where required as part of detailed sales engagements

  • Answering questions from technical stakeholders on the customer side in relation to integration to, and deployment of, the RiskNarrative solution

  • Responsible for creating process maps and other technical artefacts to help articulate complex configuration and system interactions, in order to help successfully close opportunities and support successful and accurate delivery of the RiskNarrative solution

  • Some travel may be required to provide in person support for field sales initiatives regionally

Requirements:

  • Experience in Pre-Sales/Solutions Consulting, Professional Services, Customer Success or Sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes

  • Demonstrable experience of working within Financial Crime and Compliance/Fraud & Identity industries

  • Proven track record of supporting solution selling related to Financial Crime and Compliance/Fraud & Identity SaaS technology platforms

  • Excellent communication and presentation skills, especially in customer-facing contexts. Ability to convey technical subject matters in simple business friendly terms

  • Highly motivated self-starter, naturally pro-active with great sense of initiative

Desirable:

  • University or bachelor's degree or equivalent

  • Language skills – Global (French, Russian, Polish, Spanish particularly welcome)

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Generous holiday allowance with the option to buy additional days

  • Health screening, eye care vouchers and private medical benefits

  • Wellbeing programs   

  • Life Assurance

  • Access to a competitive contributory pension scheme

  • Save As You Earn share option scheme

  • Travel Season ticket loan

  • Electric Vehicle Scheme

  • Optional Dental Insurance

  • Maternity, paternity and shared parental leave

  • Employee Assistance Programme

  • Access to emergency care for both the elderly and children

  • RECARES days, giving you time to support the charities and causes that matter to you

  • Access to employee resource groups with dedicated time to volunteer

  • Access to extensive learning and development resources

  • Access to employee discounts scheme via Perks at Work

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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