Consumer Experience Intern

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey

British American Tobacco UK has an exciting opportunity for a Consumer Experience Intern in London, Chiswick

CONTRACT: Full-time Internship

FUNCTION: Marketing – Consumer Experience

At BAT, we're transforming into a global multi-category business with products like VUSE, VELO, and GLO, driving innovation and a reduced-risk future. To make it happen, we're looking for passionate, creative, and ambitious talent ready to Be the Change.

Join our Events & Engagement (E&E) team, where creativity meets strategy. We're a tight-knit, collaborative group bringing to life unforgettable consumer experiences — from immersive pop-ups and club activations to nationwide campaigns that connect our brands with audiences in meaningful ways.

We're now looking for a Consumer Experience Intern to help deliver exciting projects and activations throughout 2026. If you're eager to learn, thrive in fast-paced environments, and want hands-on experience in event marketing and campaign delivery, this is your chance to shine.

Your key responsibilities will include:

• Support the planning and execution of high-impact consumer activations and brand events across the UK.
• Lead weekly team meetings and help track event performance, KPIs, and budgets.
• Coordinate with internal stakeholders (Legal, External Affairs, and Creative) to ensure compliance and campaign excellence.
• Collaborate with creative agencies — managing timelines, deliverables, and project progress.
• Prepare reports and insights to measure campaign success and identify improvement opportunities.
• Support compliance checks, event logistics, and other operational needs behind the scenes.
• Monitor competitor activities and contribute fresh, innovative ideas for upcoming campaigns.
• Work cross-functionally with the wider Consumer Experience and Brand teams to align on content calendars and project timelines.

What are we looking for?

• Passionate about marketing, events, and brand experiences.
• Analytical mindset — comfortable using data to support decision-making.
• Strong organizational skills with an eye for detail and creativity.
• Proactive, curious, and eager to learn in a dynamic environment.
• Great communicator and team player with a collaborative approach.
• Confident in Microsoft Office (Excel, PowerPoint, Outlook).

WHY JOIN BAT?

We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, color, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognize that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award-winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.