Consumer Engagement Intern

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Consumer Engagement Intern
Join our dynamic Global Consumer Engagement Team as a Consumer Engagement Intern, where you will play a crucial role in ensuring exceptional customer service across our diverse product lines, including Cosmetics, Food Supplements, Medical Devices, and Pharmaceuticals. This is an exciting opportunity to gain hands-on experience in consumer engagement and quality assurance within a global company.

Key Responsibilities

• Handle consumer feedback and complaints, ensuring timely and satisfactory resolutions.
• Investigate quality issues and collaborate with relevant departments to implement corrective actions.
• Efficiently manage claims and reimbursements.
• Analyze consumer feedback data to identify trends and areas for improvement.
• Support the development and implementation of consumer engagement strategies.
• Assist in managing business relationships with external contractors providing services such as reportability review, consumer relations, fulfillment activities, and other service software solutions.
• Participate in project meetings and discussions with various departments.

Special Relationships
Collaborate closely with the Global Consumer Engagement Team, Quality Teams, and external service providers.

Liaise with production teams and employees across the business at all levels.

Qualifications

• Undergraduate or postgraduate degree in Business, Communications, or a related discipline.
• Excellent verbal and written communication skills.
• Demonstrated "can do" attitude and a desire for continuous improvement.
• Ability to work effectively as part of a team.
• Possess an enquiring mind.
• Proficiency in MS Office, including Word, Excel, and PowerPoint.

About Church & Dwight
You may be more familiar with our products than with our company name. Batiste dry shampoo, Pearl Drops Whitening tooth polish, Arm & Hammer baking soda toothpaste, Femfresh Intimate wash, Orajel toothache & ulcer relief, Sterimar natural sea water nasal spray, Hero Mighty Patch, The Breath Co Mouthwash and Nair hair removal products all of which form part of our exciting brands.

Church & Dwight UK Ltd are based in Folkestone, Kent, where we develop, produce & distribute many of our products and work with Sofibel in Paris and Church & Dwight GmbH in Frankfurt, Germany to form the European team. We are part of Church & Dwight Co. Inc. based in New Jersey, USA.

In the UK we employ over 400 people who undertake a range of roles from Research & Development & Marketing through to Purchasing, Production and Supply Chain. These teams are supported by departments such as Finance & Human Resources.

How To Apply
If you would like to apply for this opportunity and have the right to work in the UK (including a student visa that allows you to undertake an internship opportunity), please visit our careers website and apply directly for the role.

Internships will be starting From June 2026.

We are currently recruiting for Interns across our business functions, for intern opportunities in other subjects please visit the careers page of the Church & Dwight UK website.

For more information on our company, our brands and our culture visit us at

When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice.