Service Advisor

1 day ago


Melksham SN SS, United Kingdom Audi VW Cars Full time £27,000 - £31,000 per year

Service Advisor / Receptionist – Audi VW Cars, Melksham

Mon–Fri, 08:15–17:45 | Full-time | Family-run business

Are you the go-to person for getting things done? We're looking for someone efficient, organised, and customer-focused to join our service team. If you've worked in a busy admin, service desk, or customer-facing role—and you can manage multiple tasks without missing a beat—we want to hear from you.

What you'll be doing:

  • Acting as the first point of contact for customers—phone, email & face-to-face
  • Booking in services and managing the workshop schedule
  • Keeping customers informed on progress, costs, and collection times
  • Ordering parts, tracking stock, and supporting day-to-day workshop logistics
  • Preparing invoices, job cards, and ensuring records are accurate and compliant
  • Following up with customers and supporting repeat business through great service

What you'll need:

  • Experience in admin, reception, or service desk roles
  • Confidence speaking with customers and suppliers
  • Ability to juggle multiple priorities calmly and efficiently
  • A full UK driving licence

You'll be joining a down-to-earth, supportive team in a well-established, family-run business that values people as much as performance. And yes—there's always time for a laugh along the way.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme

Licence/Certification:

  • Driving Licence (required)

Work Location: In person



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