Premises and Security Officer

2 weeks ago

Thetford, Norfolk, United Kingdom Access Community Trust Full time

About the organisation: Operating for 50 years, Access Community Trust is a multi-award winning charity and provider of housing, youth services, health/wellbeing and employability services across Suffolk and Norfolk. Our ambition is to deliver a service driven by passion and enthusiasm that reaches all vulnerable and socially excluded/isolated people without exception.

Pay: £13.50 per hour

*Immediate Start Available*

Working Pattern: 35 Hours per week. Working hours will be waking nights from 20:30. We are operational 7 days a week and some weekend work will be required on a rota basis.

Purpose Statement:

Access Community Trust provides supported and unsupported accommodation to residents requiring differing levels of help, support and guidance depending on the individual needs of the client. This may mean a simple signposting to an appropriate support service or providing intensive support and guidance which is heavily focused on building personal resilience and skills, enabling and empowering individuals to live independently within the community.

Supported Accommodation: Each referred individual should be supported in a way which encourages residents to be empowered and to help build independence. A key part of gaining independence is being able to maintain an ability to live independently in the community and the role will focus on enabling our customers to build the skills and resilience to achieve this.

Unsupported Accommodation: This may require a light touch intervention or more in-depth listening and signposting as appropriate. In some cases, those in unsupported accommodation may be undergoing a support assessment and will require intensive signposting and assistance.

It is expected that the post holder will be able to work to the requirements of both sites according to need and be flexible to the local requirements of both sites, their contractual requirements and customers.

Principal Responsibilities:

The key responsibilities will require the postholder to oversee the Health & Safety and general security of the buildings, its residents and visitors. To oversee the safety and well-being of its residents and visitors, being the first point of contact for residents and or visitors/ services and to perform tasks aimed at supporting the day-to-day operational aim, in line with contractual requirements, compliance and standards, such as Cleaning Health and Safety compliance checks, identifying potential hazards and to update computer systems with relevant information as required.

Performance Indicators

Key indicators are focused on punctuality, and undertaking tasks including the recording of information efficiently, effectively and accurately. Being able to work independently within a larger team is also a key element of performance.

Experience

Access Community Trust recognises the importance of lived experience and promotes opportunities for those who may have lived experience along with those with vocational, and formal qualifications and experience. To encourage applications from all sections of the community we view the role of PSO to need key skills around listening, enabling and encouraging. Full training can be provided to candidates evidencing the key skills listed above, however, if you have previously worked in a similar role or have transferable skills then we would also welcome and encourage your application.

Job Type: Permanent

Pay: £13.50 per hour

Work Location: In person

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