Head of Landlord Compliance

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as the Head of Landlord Compliance. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working.

The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham & Bury St. Edmunds.

As the Head of Landlord Compliance, you will be responsible for all Landlord Health and Safety (H&S) matters, ensuring that our homes and communal areas remain safe for our tenants, contractors and the public by fully complying with all legislation surrounding Landlord H&S, including duties under the Building Safety Act.

You'll manage the overall performance of the team to deliver outstanding customer service, wisely manage expenditures and relentlessly improve performance across all aspects of operations. This comprehensive approach ensures both the safety and satisfaction of all stakeholders involved.

Liaising with safety enforcement agencies and fire authorities to ensure compliance and best practices. You will oversee component servicing and monitoring, ensuring compliance with Construction (Design and Management) Regulations (CDM), and using performance metrics to improve operations. Also advising the Board and maintain high customer service standards, while staying updated on regulatory changes.

Applications are welcomed for the role of Head of Landlord Compliance from those extensive with previous experience in providing high-quality Landlord compliance services and a deep understanding of the affordable housing sector.

You will need to be knowledgeable about the Housing Health & Safety Rating System and other key regulations related to Landlord compliance and safety.

Whilst being skilled in strategy development and can craft detailed board reports to support decision-making with clear data and analysis. You'll also need to be an experienced leader, promoting a culture of growth and high performance within your department.

Educated to degree standard or equivalent and holding an asset management or landlord compliance qualification or have significant relevant experience. You will also require a full valid UK driving licence.

In return for your hard work, we offer a competitive salary of £65, £69,000.00 per annum and a benefits package that includes:

• Company Vehicle.
• Flexible Annual Leave.
• Private Medical Cover.
• Death in Service Benefit / Company Pension.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

and that's not all We're also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Rewards Hub, as well as Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

Please see the attached The Head of Landlord Compliance The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 8592 and state that you are applying to be the Head of Landlord Compliance, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here, to see the full list of benefits for this job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: Midnight on Interview Date: 1stinterviews, via MS Teams on Monday 1st December 2025 and Wednesday 3rd December 2025. Please note that there will be a second stage interview, in person, at a later date, to be decided.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Head of Landlord Compliance – Reference Number 8592

About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.