Administrator/Care Co-ordinator

3 days ago


Liverpool L YA, United Kingdom Ellergreen Medical Centre Full time

Job Summary While providing a professional, respectful and efficient call handling and face to face service our Administrator/Care Co-ordinator will occupy many roles and play a crucial part in helping our patients get to the right support, at the right time, to help manage a wide range of needs. Reception based work - Processing referrals Prescriptions Tasks Monitoring emails Answering calls Managing patient enquiries Care Co-ordinator - Process request for patient online access including proxy access Maintain waiting list of cryotherapy requests Action severe combined immune deficiency reports Update envisage screens and auto arrivals system To act as digital champion Issue hospital contract breach letters Administration - Run and action a number of regular searches Daily checking of correspondence received in post Run and action IGR call and recall Run and action prostate cancer injection recall Run and action Learning Disabilities call and recall and attend Network LD meetings Resolve duplicate NHS numbers Maintain home visit appointments list


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