Business Operations Manager

2 days ago

London, Greater London, United Kingdom Carbon3 - Building the UK's AI Solution Platform Full time £60,000 - £120,000 per year

We are building the UK's next generation AI platform, powered by renewable energy, rooted in sovereign capability, and designed to give enterprises and innovators the compute they need.

*Purpose*
To build and manage the systems, processes, and rhythm that keep the business running smoothly as we scale. This role is at the heart of our operational engine — ensuring everything runs efficiently, compliantly, and consistently. You'll set up tools, codify how we work, and make sure our operations are audit-ready and execution-fit.

It's a hands-on role in a fast-moving start-up where speed and structure go hand-in-hand. You'll bring order to chaos, connect the dots across teams, and enable the company to operate with clarity and rigour as we grow.

Key Responsibilities
Systems & Tools:

  • Own and optimise the core operational stack of technology (Notion, Rippling, Jira, Monday, SharePoint, etc.).
  • Implement automation and AI-driven tools to improve efficiency and visibility.
  • Maintain dashboards and trackers for leadership reporting and Critical Path execution.

Processes & Documentation

  • Map and document business processes across HR, Tech, and Finance.
  • Build templates, SOPs, and playbooks to drive consistency and accountability.
  • Maintain internal knowledge bases and ensure version control across documentation.

Governance, Compliance & ISO Readiness

  • Support ISO27001 / ISO9001 audits and maintain evidence registers.
  • Manage policy reviews, risk logs, and internal control documentation.
  • Coordinate with internal owners to track audit readiness and remedial actions.

Project Management & Reporting

  • Track milestones, deliverables, and dependencies for key company projects.
  • Run weekly ops reviews and ensure actions are closed out.
  • Provide structure and visibility for the COO / Head of Operations.

Continuous Improvement

  • Identify inefficiencies and design better ways of working.
  • Roll out lightweight governance, reporting, and feedback mechanisms.
  • Champion a culture of operational excellence and accountability.

About You

  • Previous proven experience in Business Operations, PMO, or Process Improvement, ideally in fast-growing start-ups, enterprise experience of operational scale is helpful.
  • Exposure across HR, Tech, and Finance operations.
  • Experience in larger enterprise environments is a plus — brings discipline and context to scaling environments.
  • Excellent grasp of modern tools and emerging AI applications for productivity and automation. We are a modern business, we want to be set-up digital from the start
  • Process-minded, pragmatic, and able to translate ideas into structured delivery.
  • Confident communicator who moves fast, simplifies complexity, and gets things done.
  • Detail-oriented but adaptable — thrives in ambiguity and builds clarity through structure.

*Why Join *
You'll be joining a mission-driven start-up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.

*Diversity & Inclusion*
is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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