UK Wholesale Account Manager- Temporary MAT Leave Cover

Company Description

(Malin+Goetz) is a fast-growing, 20-year-old, Founder-based gender-neutral beauty and lifestyle business based in New York City. We operate 22 flagship apothecaries in NYC, LA, London and Hong Kong; along with an expanding presence online through Additionally the brand is listed internationally with 600+ high-end accounts across five continents, including Space NK, Selfridges, Liberty, Nordstrom, Lane Crawford and Sephora; and amenity partners that include 5* hotels, spas and concept gyms. Our company is champions three values: humanity, empathy + fight, and these values are embedded into everything we do. We foster employees to represent these values in all aspects of their work.

Position Overview

The Wholesale Account Manager serves as an integral part of the Malin+Goetz corporate team in London and directly contributes to the seamless flow of our direct-to-business operations. This role requires a dynamic, results-driven individual with exemplary writing, relationship-building, and organizational skills. The key responsibility of the role is to manage the day to day relationship with Space NK, Liberty, the Wholesale independents, and our amenities partners. Working daily with the Business Representatives in the field, and the UK Operations Manager, the Wholesale Account Manager drives the accounts to sales success, generating orders, managing the product assortment and merchandising and offers exemplary customer service. Working with the Sell-Out Manager the Wholesale Account Manager works effectively to drive sales through the implementation of campaigns and animations in-stores and online, as well as organizes trade marketing initiatives to recruit new business and grow existing accounts. We are looking for temporary MAT leave cover with a start date of 19th, January.

Position Requirements

Based in the London corporate office, the Wholesale Manager will play a pivotal part of this small team reporting to the General Manager. The Business Representatives, and Dept Store team report into this role. The role will:

Account Management

• Manages the day to day relationship with each Wholesale and Amenities client, responding to their needs and driving the business.
• Monitor sales performance and report on sell-in, campaign and sku performance according to company protocols.
• Deliver the annual sales strategy by identifying strengths and weaknesses by account and formulating action plans with specific goals and timetables
• Effectively planning the assortment and ranging to meet company product strategy + maximise space in-stores, ensuring positive sell-through performance.
• Liaising with the Education + Sales Manager to plan Training sessions to ensure excellent product knowledge with all partners
• Adhere to commercial terms and partnership protocols, and company procedures.

Sell In & Trade Marketing

• Attend and prepare Sales Review Meeting content, working with the General Manager and the International Marketing Team.
• Supporting our partners with collateral, testers, samples to support the luxury sales experience in-stores.
• Work with Malin+Goetz Sales and Marketing teams to ensure the successful implementation of marketing campaigns is fulfilled on time and according to partners' instructions.
• Identify Sales and Marketing opportunities and develop innovative recommendations to further advance the individual businesses profitably.

Supply Chain

• Working with the Sales Admin team to support them with issues arising from order processing, up to final shipment, submitting invoices to our partners, and then finally with our finance team on accounts receivable.
• Working with our partners to actively seek improvements and efficiencies in the supply chain.
• Work with Finance team to resolve customers' payment issues as they may arise.
• Assist with office functions as needed, including customer services inquiries and answering general telephone line.

Experience and Skills:

• Strong computer knowledge and skills, including proficiency in Excel and Powerpoint.
• Experience with ERP systems, EDI, and Customs documents preferred.
• Excellent written and verbal communication skills.
• Excellent organizational skills, detail-oriented, self-motivated, and the ability to multitask in a busy office environment.

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