Ward Receptionist

2 weeks ago


Northampton NN BD, United Kingdom Northampton General Hospital Full time £20,000 - £30,000 per year

We are seeking a proactive and compassionate Ward Clerk to support the smooth and efficient running of reception on Talbot Butler ward.

Working closely with the nursing and medical teams, the Ward Clerk will provide essential administrative support throughout the patient's journey, ensuring a high standard of service and care.

This role involves daily face-to-face interaction with patients and their families, requiring excellent communication and interpersonal skills.

Working Hours:

  • Thursday & Friday - 08:00 – 16:00

Supporting Clinical Excellence

To have undertaken or have a willingness to undertake any courses relevant to the ward and Talbot Butler ward.

Undertake the Trust Corporate and Directorate specific development and competency programmes.

Undertake any expanded roles deemed necessary following the Trusts' policy 'Expansion of Professional Practice for Registered Healthcare Practitioners'.

Communicates proactively with all staff.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Professional Responsibilities

To be responsible for your own professional development, maintain a professional portfolio and keep up to date on current nursing and health service issues.

To take full responsibility for your own actions.

To be conversant with all Policies and procedures.

Identify learning needs in self, negotiating a Personal Development Plan recognising own limitations.

Demonstrate and maintain knowledge and skill to manage infection prevention measures including the use of professional protective equipment.

Ensure all staff within the department adhere to infection prevention principles

Quality Assurance and Monitoring

Contribute to audit initiatives.

Policy and Service Development Responsibilities

Ensure all staff work within the confines of Trust policies, protocols and other relevant documentation, taking appropriate action where compliance is breached


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