Handyperson

Job Title: Handyperson

Contract Type: Fixed-Term Contract, 12 months

Salary: £30,797 per annum

Working Hours: 40 Hours per week

Working Pattern: Monday to Friday, Located

Location: 220 Arlington, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Handyperson

To provide a responsive and high-quality handyperson service across the organisation's Care and Support portfolio, carrying out a range of minor repairs, maintenance, and safety checks in properties occupied by vulnerable customers. The role supports the delivery of safe, comfortable, and well-maintained living environments, while promoting dignity, independence, and respect for all residents.

About you

We are looking for someone with (to be taken from essential criteria)

• Proven experience in a general maintenance or handyperson role.
• Strong practical skills across a range of trades (basic joinery, plumbing, decorating, etc.).
• Understanding of working within environments that house vulnerable individuals.
• Excellent communication and interpersonal skills.

Why Riverside?

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Deliver a wide range of handyperson and minor maintenance tasks across supported housing schemes and individual tenancies, including but not limited to:

o Basic plumbing repairs (e.g. fixing leaks, replacing taps or washers).

o Joinery tasks (e.g. fitting shelves, curtain rails, or grab rails).

o Decorating touch-ups and small painting jobs.

o Fitting safety equipment such as door chains, or window restrictors.

o General upkeep such as clearing gutters, adjusting doors, or re-fixing loose fittings.

• Respond promptly to repair and maintenance requests, ensuring work is completed safely, efficiently, and to a high standard.
• Work across multiple care and support schemes, travelling between sites as required.
• Demonstrate understanding and empathy when working with vulnerable adults, including those with physical disabilities, learning difficulties, mental health needs, or older persons.
• Carry out property health and safety checks (e.g. visual checks of communal areas, reporting hazards).
• Maintain accurate records of completed work, materials used, and time spent .
• Ensure safeguarding procedures are followed at all times, reporting any concerns immediately.
• Maintain company vehicles, tools, and equipment in good condition, reporting any defects.
• Represent the organisation professionally, providing a friendly and respectful service to all customers.

Additional Information

• Uniform, vehicle, and PPE provided.

• The post holder may be required to work flexibly to meet service needs

• Ongoing training and development opportunities will be provided, particularly in safeguarding and customer service for vulnerable groups.

Person specification

Knowledge, Skills and Experience

Essential

• Proven experience in a general maintenance or handyperson role.

• Strong practical skills across a range of trades (basic joinery, plumbing, decorating, etc.).
• Understanding of working within environments that house vulnerable individuals.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage workload effectively.
• Full UK driving licence.
• DBS (Disclosure and Barring Service) check – Enhanced level required.

Desirable

• Previous experience in supported housing, care, or social housing environments.
• Awareness of safeguarding and confidentiality procedures.
• Basic health and safety training (e.g. Manual Handling, Asbestos Awareness).